Best Western Tower West Lodge

The hotel offers a bar and restaurant at the Lodge, a center courtyard to relax in, and a game room for guests to enjoy.

Yes, the hotel provides a free airport shuttle for the convenience of guests.

Guests can expect a hot and varied breakfast, providing a satisfying start to the day.

Some guests have expressed concerns about the cleanliness, particularly with regards to smoking rooms and the presence of odors.

The high season is in August, offering an ideal time to experience the hotel's amenities and nearby attractions.

Some guests reported being assigned smoking rooms despite requesting non-smoking rooms. To avoid this, it may be helpful to request a room away from the smoking section during the booking process.

Ensure that the room amenities meet your expectations, as some guests mentioned issues with outdated facilities and broken items. It might be beneficial to confirm the condition of the room amenities upon check-in and request a change if necessary.

If breakfast is an important factor for your stay, it's advisable to verify the breakfast inclusions before booking, as some guests were surprised by additional charges for breakfast.

A few guests encountered strong odors in their rooms, particularly in smoking rooms. Bringing air fresheners or requesting a room change upon detecting any unpleasant odors may enhance the stay experience.

Guests have reported disappointment with the view from their rooms. To avoid this, consider confirming the room view during the booking process or upon check-in to ensure it meets your preferences.

Some guests reported encountering mold in the bathroom. It might be beneficial to inspect the bathroom upon arrival and request a room change if any issues are detected.

Several guests mentioned issues with room cleanliness and housekeeping services. Upon check-in, it may be helpful to inspect the room and promptly report any cleanliness concerns to the staff for resolution.

The hotel does not have an elevator to the second floor, which may be inconvenient for guests with mobility concerns or heavy luggage. It's advisable to inquire about elevator access and request a ground-floor room if needed.

If the pool and hot tub amenities are important to your stay, it's recommended to confirm their operational status in advance, as some guests encountered issues with these facilities.

Some guests experienced issues with room maintenance, such as non-functional lights and outlets. It may be beneficial to verify the functionality of room amenities upon check-in and request maintenance if needed.