|General||24 hour front desk, Complimentary breakfast, Laundry facilities, Parking (free), Pool (indoor), Safe|
Good, 359 reviews across the web
|Service||87% found the |
|Grounds||Nice grounds. 83% of the guests liked it.|
|Reception||72% said the |
|Value for money|
|Hotel||Hotel is ok. Only 68% positive comments.|
|Room Cleanliness||Only 66% said |
|Entrance Area||For 86%, the |
|Old/New Facilities||70% thought the |
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|Read all reviews from Priceline|
Close to the freeway
Not enough tables in breakfast area
Comfortable beds, good location
Lack of handicap accessible rooms when booking through Priceline.com. Also, every upgrade to a room is extra, so for a non-smoking room with two beds for my 81 year old mother and I it ended up costing more than if I booked directly from the hotel.
Management has no customer service skills.hotel was ok the free breakfast was minimal at best.
POOL WAS KEPT UP AND OPERATIONAL
FOUND GARBAGE IN ROOM. SHEETS WERE WASHED BUT BLANKETS WERE DIRTY.OVERALL IT WAS ACCEPTABLE
The location from the freeway
The room was small and there were stains on the upholstery. We had to park in a back lot. We did not feel like our car and the contents were safe.
The Halls smelled like cigarette smoke never saw anyone in halls? was main floor!
uncomfortable bed, only one pillow per side, dirty carpetwould not stay there again
The Grandchildren loved the pool and the selection of the breakfast bar was good.
The carpets need to be steamed cleaned on a more regular schedule in the rooms.
The boys like swimming
Well, it wasn't the hotel, but priceline. I booked two beds (at least that's what I thought), but I put in 2 adults and 2 children. We got one bed, a small room and the hotel couldn't help.... kids upset about sleeping on the floor.Staff didn't offer any kind of help. I went to the front desk anytime I saw someone cleaning a room. Seems weird that you see a room being cleaned at 8:00 p.m. and they said it was reserved. Wouldn't that have been cleaned before check in time? I believe they jerked us around about having something to offer us.