Clean, modern design, convenient location (airport)
1. No indication about internet charge during the time of booking. No indication about buying breakfast also includes internet. After I paid my stay without choosing breakfast, I was not able to switch to one with (the staff did not allow). Surprisingly a few days later, another staff did help me switch for the following days. 2. No power outlet next to the desk, very very inconvenient if you need to use your computer during your stay. I have to plug my power from my bed, which basically blocks my access to the couch completely. 3. After my shampoo is all used, it has never been replaced by any of the staff when they clean my room (this happened during my first week of stay, someone did replace the used shampoo bottle during the second week of stay).
This was an excellent hotel for tourists on a budget. We stayed at two locations in Berlin and Hamburg. On both occassions rooms were clean and the staff were professional and friendly. Both locations were excellent. Amazingly soundproof rooms.
It would be nice to have phones in the rooms. Add some more English TV channels.
The hotel was inexpensive, very clean and well located for the airport and I was using the airport the next day. It was good value for money and well located.
The room was very small but entirely functional.
no phone in the rooms
It is conveniently located near the airport. Rooms are comfortable and clean. Staff is helpful.
Free wireless in the room would be a good added value