Fairly quick check in process (which was also improved since the room was prepaid by booking through Kayak) Easy access via taxi, with a covered drop off/pick up area (great since it rains so much in Hong Kong) 2 complimentary bottles of filtered water
Safe in the room didn't work at all, and looked like it had been tampered with Small lobby with a ton of bags left by other guests, with minimal security and the bags out in the open Toilet was chipped and cracked Shower door didn't close fully, and the hot water took forever to come out Overall, pretty shabby decor and facilities for the price paid. I'd recommend Lanson Place Hotel over the Regal for any business travellers.
It was a little difficult to catch a taxi.
My room was very spacious. I did get upgraded but this was much cheaper and just as luxurious as the the grand Hyatt in wan chai.
Great location very near the metro and next toVictoria park. Also next to Ding Tai Fung.
Reception and check in not very friendly.
Good value for a good location. Great staff and lovely appearance.
Kayak's booking didn't go through and caused a delayed check-in.
Huge room for hong kong standards. Real (and huge) paintings in the room and corridors. Good location and excellent price. If you have a lot of baggage, the free shuttle to the airport express line ( hong kong station ) can be very convenient (otherwise subway can be faster)
Overpriced dinner buffet....but who care about that in hong kong? a city with so many culinary options
The location is the best for shopping and eating
The amenities in the bathroom didn't change or add such as bar soap.
Location of hotel
Quality of service. Even the staff serving the executive club floor were not friendly and helpful. Especially the female staff.
Hotel a little over-rated and riding a bit off the back of having two of Hong Kongs best restaurants in the same building. Locaion a bit out of the way for most things you might want to see / do. Staff did their best to get me an early check-in as I arrived at 8am. Others arriving just after we less lucky.
Location not great but right on the tramline.
ask the staff to fix the bath room , but they never sent staff to fix it . very disppointed.
The location is a stone throw away from major shopping malls at Causeway Bay Hong Kong. It has complimentary bus service by Airport Shuttle H2 from Hong Kong station. Room size is good for Hong Kong standard. Gym is in basement 3, not big, but no views, no service staff, but open 24 hrs enter by hotel room key. There is a small pool on 32nd floor roof top with sweeping views. Good thing is via booking.com, you can cancel the booking up to 2 days before the travelling date. You do not pay online and settle the bill directly with the hotel only when you check out of the hotel.
The toiletries provided is insufficient and a little stingy. For instance, if previous days toiletries are used partially, chamber maid may not replenish the next day even though you pay for the another day's room night. Quality of shampoo and bath gel is economical and not befitting a 5 star hotel. There is no comb, cotton wool for ladies facial, or cottton buds provided. If you pay for an extra bed, sometimes they forgot to provide 3rd set of towels or complimentary towel. Booking.com does not show the service charge to be imposed which may amount to 10% of room rates quoted. Please budget for that when you settle your bill. It should quote the all in costs to be transparent for travellers.
very good location but bad service for a 5 star hotel. When we ordered pizza hut delivery late at night they asked us to come down to get it instead of bringing it to us. there was mold/mildew in the shower and the shower stall is badly designed and tiny.
small bathroom. small room. average service
Front desk service is good and very convenient location
There is no shuttle bus go to ferry terminal . Rega hotel Riverside does have it .
That I was upgraded to a Princess suite at no extra cost!!
Location is great.