Pros: In spite of our plane leaving Paris about 4 hours late, Iceland Air provided a complimentary and nice overnight stay at the Radisson Blu in Reykjavik and complimentary food and drink. I was able to see the city for a couple of hours in the morning before heading back to the airport to catch a flight back to the U.S. The crew was very professional and friendly. Very good service recovery. It would not have been pleasant to spend the night at the airport.
Cons: Late Departure
Missed Connection in Reykjavik
Lack of leg room in economy class
Lack of organized process for boarding the plane
lack of communication to passengers during the delayed departure out of Paris