Icelandair (FI)
| IATA Code | FI |
|---|---|
| Routes | 93 |
| Top Route | Reykjavik Keflavik Intl to Kastrup Copenhagen |
| Airports Served | 46 |
| Top Airport | Reykjavik Keflavik Intl |
Pros: Crew was polite
Cons: Boarding was late
Cons: I couldn’t make that flight since my flight from Paris was canceled. I hope I get refunded from the upgrade to business class I paid for.
Cons: My flight was cancelled and I received an email about that after I stood in line and got put on an Air France flight direct to Chicago. I don’t know yet if I was refunded the upgrade I paid for on my connection flight to Chicago from Iceland.
Pros: Free entertainment, free checked bag.
Cons: Chairs are too firm and uncomfortable for a long flight.
Pros: Iceland Air is surprisingly adequate for the value that it offers
Cons: The boarding for the U.S.-bound flight in Iceland was a mess, but I guess that's the airport's/security fault; it was crowded, confusing, and disorganized
Cons: I was unaware of not being able to have my personal item with me when in row 9, so i tried to grab what I needed out of my bag- but was VERY rushed by the crew. No access to entertainment for that 6 hours.
Pros: Normal
Cons: More food choices
Pros: Got us there
Cons: Was ok.
Pros: Was ok. Got us there but everything is a la carte
Cons: Was ok. Newark is awful.
Pros: very good crew
Pros: Nothing remarkable.
Cons: No food at all not very comfortable seats.
Pros: There was more legroom, seats were more comfortable, staff friendly
Cons: Better access to terminal, transfer from London plane to Chicago plane was cumbersome with lots of steps. We had a layover of an hour and a half or so and were required to stand in line to board next flight. My husband and I are older travelers and we look forward to having a few minutes to sit.
Cons: They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu.
Pros: I really like Iceland air and have always found them to be the best but I can’t say this flight was very enjoyable
Cons: Plane had the least leg room of any plane I have ever flown on. There was no entertainment which was good since I couldn’t even put my tray down when the person in front reclined. Seats very uncomfortable. Staff didn’t seem like the usually very friendly Icelandair people
Cons: Priority boarding means nothing
Pros: Crew was very attentive
Cons: Comfort in seating was lacking, also having the luggage sitting out in the rain for 20 minutes was not ideal.
Pros: Seating was nice on this flight, just two people per row.
Cons: Lights remained on during the whole flight, making it hard to rest.
Cons: Seats
Cons: Seats both support and recline
Pros: Very friendly crew
Cons: Boarding with very long delay, waiting in bus.
Pros: Very friendly crew.
Cons: Boarding in Kevlavik.
Pros: No wait time
Cons: More space
Pros: the time went really fast
Cons: somewhere on the itinerary clearly that food is not included in the ticket
Pros: i did not feel claustrophobic
Cons: can't think of anything
Pros: Crew was nice
Cons: Snacks would have been nice
Pros: The crew was really nice.
Cons: Snacks would have been nice
Pros: It was quiet and nice not to be interrupt Ed by food service
Cons: Bathrooms on plane could have been better maintained
A great experience.
Pros: The crew were very nice.
Cons: The chairs were a bit uncomfortable
Cons: Agents went out of their way so my wife and I could sit together. Thanks so much!
Pros: More space than expected.
Pros: The crew was amazing getting all bags stowed for everyone. They know what order to board--last rows following first class, then working forward.
Cons: Boarding was chaotic in the terminal--long line, quite a puzzling experience.
Pros: The crew was dynamic!
Cons: The seat was uncomfortable for me. Headrest was too high and tilted my head forward, resulting in a headache.
Pros: Entertainment and crew
Cons: Offer some snack
Pros: Entertainment and crew
Cons: Offer some snack
Pros: Crew was very friendly and helpful. Plane was new and very clean. Had a new plane from Iceland to Boston which was very clean.
Cons: Seats could have been a bit more comfortable but were better in way home since it was a new plane. Space under middle seats is not great but luckily had window seats for flight home. Middle row upper storage is very limited. Almost had to check my bags on flights to Iceland and Germany.
Pros: Nice business class seats, comfortable, quiet
Cons: Movie selection could have been larger
Cons: Provide food on an 8 hour flight
Pros: Crew was great
Cons: My video screen did not work well
Pros: Crew was great, seats were comfortable, plenty of space
Cons: On the first flight the seat was not comfortable at all. On the second flight the seat was very good.
Pros: The crew was great. Very smooth flight, no problems or delays.
Pros: Crew was amazing!
Cons: A little more air flow in cabin
Cons: The first leg Chicago to Iceland was uncomfortable due to the seats for some reason. From Iceland to London seats were much more comfortable. Iceland employees are the most friendly and helpful airline people I have ever dealt with.
Cons: My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that.
Cons: Screen did not work and dinner wasn’t provided on the way back from Iceland.
Pros: They cancelled our flight the day before our flight
Cons: Not having our flight cancelled the day before
Pros: Crew was attentive
Cons: 1. Be on time! Switching planes last minute is not ok. Missed our train and many people missed connecting flights and trains because flight got delayed and did not make up the time.
2. Very hot on the plane. No temperature control.
3. Any snacks or food for purchase only.
Pros: Great respectful & kind crew, comfortable plane.
Pros: Connection gate in Rekyaveck wa. Sry convenient
Cons: Seat comfort for a new plane was terrible
Pros: Very well handled and friendly staff
Cons: Personal carry on item size is absurd . Out our small personal backpacks were deemed too large so we’d had to check our other carry on bag
Cons: More time between connecting flights. 50 minutes is not adequate to deplane, run through the airport to find your gate and board the next plane. There is no opportunity to use a restroom, nor get food. They need to do a better job staying on schedule. All four flights I was on took off late.
Pros: Crew provided enough water and soft drinks.
Cons: They make you check your carryon bag and charge $64
For it.That’s a rip-off. Seats were not comfortable.
Pros: The seats were great
Cons: The films were to old
Cons: Did not get the extra legroom we paid for, plane was awful hot and stuffy. Crew allowed 3 kids aged about 4 to 12 to literally run up and down the aisle, running into people and screaming.
Cons: Economy seats are uncomfortable
Pros: Everything was ok
Cons: Nothing!
Pros: Clean comfortable airplanes
Cons: Price looks good, but when you add all additional charges not much of a bargain for longer duration travel through Iceland -seat choice costs extra, bags cost extra and food must be purchased. Planes departed late and arrived later.
Pros: They provide children with activity books and a meal which is helpful.
Cons: Iceland air serves no complimentary food. The food that they do have is sub par and very expensive.
Pros: Good movie selection.
Cons: Costed 70 dollars to check my bag I, I didn’t see that coming. Don’t forget your headphones. Also wasn’t any snacks on the 6 hour plane ride. They did have drinks though.
Pros: Will NEVER fly ICELANDAIR !
Cons: They left without putting anyone’s luggage on board!
Pros: very good crew
Cons: Priority boarding means nothing
Cons: Seats
Pros: the time went really fast
Cons: somewhere on the itinerary clearly that food is not included in the ticket
Pros: It was quiet and nice not to be interrupt Ed by food service
Cons: Bathrooms on plane could have been better maintained
Cons: Agents went out of their way so my wife and I could sit together. Thanks so much!
Pros: More space than expected.
Pros: Nice business class seats, comfortable, quiet
Cons: Movie selection could have been larger
Pros: Crew was great
Cons: My video screen did not work well
Pros: Crew was great, seats were comfortable, plenty of space
Cons: On the first flight the seat was not comfortable at all. On the second flight the seat was very good.
Pros: Crew was amazing!
Cons: A little more air flow in cabin
Cons: The first leg Chicago to Iceland was uncomfortable due to the seats for some reason. From Iceland to London seats were much more comfortable. Iceland employees are the most friendly and helpful airline people I have ever dealt with.
Pros: Great respectful & kind crew, comfortable plane.
Pros: Everything was ok
Cons: Nothing!
Pros: Good movie selection.
Cons: Costed 70 dollars to check my bag I, I didn’t see that coming. Don’t forget your headphones. Also wasn’t any snacks on the 6 hour plane ride. They did have drinks though.
Pros: Crew was polite
Cons: Boarding was late
Pros: Free entertainment, free checked bag.
Cons: Chairs are too firm and uncomfortable for a long flight.
Pros: Iceland Air is surprisingly adequate for the value that it offers
Cons: The boarding for the U.S.-bound flight in Iceland was a mess, but I guess that's the airport's/security fault; it was crowded, confusing, and disorganized
Pros: Got us there
Cons: Was ok.
Pros: There was more legroom, seats were more comfortable, staff friendly
Cons: Better access to terminal, transfer from London plane to Chicago plane was cumbersome with lots of steps. We had a layover of an hour and a half or so and were required to stand in line to board next flight. My husband and I are older travelers and we look forward to having a few minutes to sit.
Cons: They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu.
Pros: Crew was very attentive
Cons: Comfort in seating was lacking, also having the luggage sitting out in the rain for 20 minutes was not ideal.
Pros: Seating was nice on this flight, just two people per row.
Cons: Lights remained on during the whole flight, making it hard to rest.
Cons: Seats both support and recline
Pros: No wait time
Cons: More space
Pros: Crew was nice
Cons: Snacks would have been nice
Pros: The crew was really nice.
Cons: Snacks would have been nice
A great experience.
Pros: The crew were very nice.
Cons: The chairs were a bit uncomfortable
Pros: The crew was amazing getting all bags stowed for everyone. They know what order to board--last rows following first class, then working forward.
Cons: Boarding was chaotic in the terminal--long line, quite a puzzling experience.
Pros: The crew was dynamic!
Cons: The seat was uncomfortable for me. Headrest was too high and tilted my head forward, resulting in a headache.
Pros: Entertainment and crew
Cons: Offer some snack
Pros: Entertainment and crew
Cons: Offer some snack
Pros: Crew was very friendly and helpful. Plane was new and very clean. Had a new plane from Iceland to Boston which was very clean.
Cons: Seats could have been a bit more comfortable but were better in way home since it was a new plane. Space under middle seats is not great but luckily had window seats for flight home. Middle row upper storage is very limited. Almost had to check my bags on flights to Iceland and Germany.
Pros: The crew was great. Very smooth flight, no problems or delays.
Pros: Connection gate in Rekyaveck wa. Sry convenient
Cons: Seat comfort for a new plane was terrible
Pros: Very well handled and friendly staff
Cons: Personal carry on item size is absurd . Out our small personal backpacks were deemed too large so we’d had to check our other carry on bag
Pros: The seats were great
Cons: The films were to old
Cons: Economy seats are uncomfortable
Cons: I couldn’t make that flight since my flight from Paris was canceled. I hope I get refunded from the upgrade to business class I paid for.
Cons: My flight was cancelled and I received an email about that after I stood in line and got put on an Air France flight direct to Chicago. I don’t know yet if I was refunded the upgrade I paid for on my connection flight to Chicago from Iceland.
Cons: I was unaware of not being able to have my personal item with me when in row 9, so i tried to grab what I needed out of my bag- but was VERY rushed by the crew. No access to entertainment for that 6 hours.
Pros: Normal
Cons: More food choices
Pros: Was ok. Got us there but everything is a la carte
Cons: Was ok. Newark is awful.
Pros: Nothing remarkable.
Cons: No food at all not very comfortable seats.
Pros: I really like Iceland air and have always found them to be the best but I can’t say this flight was very enjoyable
Cons: Plane had the least leg room of any plane I have ever flown on. There was no entertainment which was good since I couldn’t even put my tray down when the person in front reclined. Seats very uncomfortable. Staff didn’t seem like the usually very friendly Icelandair people
Pros: Very friendly crew
Cons: Boarding with very long delay, waiting in bus.
Pros: Very friendly crew.
Cons: Boarding in Kevlavik.
Pros: i did not feel claustrophobic
Cons: can't think of anything
Cons: Provide food on an 8 hour flight
Cons: My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that.
Cons: Screen did not work and dinner wasn’t provided on the way back from Iceland.
Pros: They cancelled our flight the day before our flight
Cons: Not having our flight cancelled the day before
Pros: Crew was attentive
Cons: 1. Be on time! Switching planes last minute is not ok. Missed our train and many people missed connecting flights and trains because flight got delayed and did not make up the time.
2. Very hot on the plane. No temperature control.
3. Any snacks or food for purchase only.
Cons: More time between connecting flights. 50 minutes is not adequate to deplane, run through the airport to find your gate and board the next plane. There is no opportunity to use a restroom, nor get food. They need to do a better job staying on schedule. All four flights I was on took off late.
Pros: Crew provided enough water and soft drinks.
Cons: They make you check your carryon bag and charge $64
For it.That’s a rip-off. Seats were not comfortable.
Cons: Did not get the extra legroom we paid for, plane was awful hot and stuffy. Crew allowed 3 kids aged about 4 to 12 to literally run up and down the aisle, running into people and screaming.
Pros: Clean comfortable airplanes
Cons: Price looks good, but when you add all additional charges not much of a bargain for longer duration travel through Iceland -seat choice costs extra, bags cost extra and food must be purchased. Planes departed late and arrived later.
Pros: They provide children with activity books and a meal which is helpful.
Cons: Iceland air serves no complimentary food. The food that they do have is sub par and very expensive.
Pros: Will NEVER fly ICELANDAIR !
Cons: They left without putting anyone’s luggage on board!
