Recent Reviews
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- Negative
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10.0
nice flight, excellent attendant service, especially the lead attendant who provided me with a bag of ice to put on the ankle I twisted in the airport while looking for my wife who was in the enhanced security check line (never did find her) she finally showed up 45 minutes later. food was great, nice amenities, comfortable seats, good service, smooth flight, I have no complaints with Icelandair, I will fly them again The aforementioned enhanced US security check on my 74 year old wife, she is not a muslim and she was not wearing a hajib) they need to use common sense (of course, being government employees they are not allowed that privilege) Here is something to keep in mind; none of this S--- would be necessary if it weren't for MUSLIMS
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10.0
Comfort, service, food. Passport control lines were too long.
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5.3
The flight was late, and then after we'd finally boarded, approximately 45 minutes after the intended time, they announced that they had to unload all of the baggage to find some bags for customers who were not going to make the journey. It took almost another hour to unload, locate, and reload the baggage, during which time we all just sat onboard and waited. To the pilot's credit, he was out on the tarmac w the ground crew trying to move things along, but it still was a very annoying and lengthy delay. Once we got moving, the flight was fine, and the blankets were high quality! Late!
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6.0
The flight, comfort, crew and entertainment was good on my flight
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10.0
Entertainment system Restrooms Paying extra for food and beer
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3.3
Both flights were overbooked, there was only one person in line for checking bags, which we stood for over an hour in and barely had time to make it to our flight.
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3.3
The on flight movies were nice. Both flights were overbooked, there was only one person in line for checking bags, which we stood for over an hour in and barely had time to make it to our flight.
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4.6
Chairs in good shape KEF seems to have too many flights without airport upgrades. Half the time, you have to take buses to "outside positions" out in the fields. The terminal is completely overcrowded to the point where you can barely walk down the hall. A single gate is assigned several "flights" in 5 minute intervals (because they are actually buses.) The signs aren't set up for this so the gates show total nonsense on their signs. Don't expect to be able to confirm that you are at the right "gate." No food is provided.
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5.0
Chairs in good shape No food is provided.
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2.0
Flight rebooked fort they next day Am waiting at hotel (only gave voucher for a single room for two people - my nephew and I). Room won't be ready until 14:00. We are exhausted from an overnight flight and have no where to go so we're stuck at the hotel. For several hours. I am tired and cranky.
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10.0
nice flight, excellent attendant service, especially the lead attendant who provided me with a bag of ice to put on the ankle I twisted in the airport while looking for my wife who was in the enhanced security check line (never did find her) she finally showed up 45 minutes later. food was great, nice amenities, comfortable seats, good service, smooth flight, I have no complaints with Icelandair, I will fly them again The aforementioned enhanced US security check on my 74 year old wife, she is not a muslim and she was not wearing a hajib) they need to use common sense (of course, being government employees they are not allowed that privilege) Here is something to keep in mind; none of this S--- would be necessary if it weren't for MUSLIMS
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10.0
Comfort, service, food. Passport control lines were too long.
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10.0
Entertainment system Restrooms Paying extra for food and beer
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5.3
The flight was late, and then after we'd finally boarded, approximately 45 minutes after the intended time, they announced that they had to unload all of the baggage to find some bags for customers who were not going to make the journey. It took almost another hour to unload, locate, and reload the baggage, during which time we all just sat onboard and waited. To the pilot's credit, he was out on the tarmac w the ground crew trying to move things along, but it still was a very annoying and lengthy delay. Once we got moving, the flight was fine, and the blankets were high quality! Late!
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6.0
The flight, comfort, crew and entertainment was good on my flight
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3.3
Both flights were overbooked, there was only one person in line for checking bags, which we stood for over an hour in and barely had time to make it to our flight.
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3.3
The on flight movies were nice. Both flights were overbooked, there was only one person in line for checking bags, which we stood for over an hour in and barely had time to make it to our flight.
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4.6
Chairs in good shape KEF seems to have too many flights without airport upgrades. Half the time, you have to take buses to "outside positions" out in the fields. The terminal is completely overcrowded to the point where you can barely walk down the hall. A single gate is assigned several "flights" in 5 minute intervals (because they are actually buses.) The signs aren't set up for this so the gates show total nonsense on their signs. Don't expect to be able to confirm that you are at the right "gate." No food is provided.
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5.0
Chairs in good shape No food is provided.
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2.0
Flight rebooked fort they next day Am waiting at hotel (only gave voucher for a single room for two people - my nephew and I). Room won't be ready until 14:00. We are exhausted from an overnight flight and have no where to go so we're stuck at the hotel. For several hours. I am tired and cranky.
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