Hyatt Place Cleveland/Independence features 127 stylishly appointed oversized guest rooms. Located 7 miles south of downtown Cleveland and easily accessible to all major freeways Hyatt Place is the perfect location for your next visit weather here on business or to see the sites. Guests enjoy our refreshing new concept with our Hyatt Grand Beds, 42' HDTV, Hyatt plug-in Panel, 8ft. Cozy Corner sectional sleeper sofa, wet/dry bar with mini fridge, Free hotel wide WIFI, Free a.m. Kitchen Skillet.
Staff was very helpful and cordial
Indoor pool rather chilly, breakfast not that great, bathroom very small
Everything was great about the hotel! Next when I come to Cleveland, I will most definitely getting a room here again!
Breakfast and large room
Great location right off the highway. Clean, comfy, exactly as advertised!
A little tough to find a parking spot on Saturday night. The bathroom setup is a little cramped but the shower was hot and pressure was great in 205.
Everyone was friendly.
When you first got there they sent us to a dirty room.
Pleasant staff; size and layout of room
Breakfast was not appetizingBathroom was way toooooo small;
The staff at the bar was very friendly and pleasant to talk with.
Room space, location, comfort, on-site cafe..
Shower that did not drain properly.
Even though I was paying for my room in cash I couldn't check in because I didn't have the money on a card also. I drove all over looking for a place to buy a card for my stay and I still couldn't check in cuz I no longer had money for incedentals.
It has a very modern, contemporary vibe while still being family-friendly. They had a generous free breakfast the next day. Also, the room was huge and included a sitting room with couches and a kitchen sink adjacent to the mini-fridge!
THE DECOR WAS NICE BUT THE LOBBY WASN'T CLEAN. THE BREAKFAST ON SATURDAY WAS NICE. IT WOULD HAVE BEEN NICER IF THEY HAD HEATED SOME OF THE FOOD ITEMS BEFORE PUTTING THEM OUT. THE SUNDAY BREAKFAST WASVERY LAME AND LOOK LIKE STALE LEFT OVERS FROM SATURDAY.
WE LEFT AT 10:00AM AND RETURNED AT 4:40PM ON SATURDA AND HOUSEKEEPING HAD NOT BEEN TO OUR ROOM. CALLED FRONT DESK TO FIND OUT WHEN THEY MIGHT BE AROUND AND WAS TOLD WITHIN 30 MINUTES AS THEY'RE SHIFT WAS ENDING. THEY HAD 6 HOURS TO DO THIS WITHOUT INTERUP
The cleanliness of the room was impressive and special kudos for the breakfast. It was one of the best we have had. The staff was friendly and welcoming. All in all, it was a good experience.
Can't think of anything.
The set up of the room
I haven't received my 25.00 deposit back
Location is convenient. Room layout was nice but outdated.
Room service is not what anyone would imagine . It is frozen packaged food that is microwaved. It was way overpriced and disgusting. It also is not delivered to your room, has to be picked up at the front desk.
I travel every week, when a hyatt place is in my location it is a must for me. The hotels ate always friendly and clean.
The stay this visit was not my normal. The floor that I was on was being painted, the smell was very strong and no warning or posted sign. I also worked in the lobby during this visit the staff discussed recent low surveys and guest issues, not ok.
Great location and overall space are a plus. Staff was friendly and better than average. Complimentary hot breakfast buffet was outstanding.
Had some issues with the room (heavy mildew on shower curtain and corners of bathroom ceiling) plus a sink drain that was inoperable. But, the hotel staff was exceptionally helpful and immediately offered enough Hyatt points for a courtesy room night.