Services and conveniences
Basics
Accessibility and suitability
Pool and spa
Bathroom
Dining
General
Outdoor
Things to do
Media and entertainment
Health and safety
Family friendly
Laundry
Parking and transportation
Bedroom
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a water park, lazy river, and a spa and wellness center. Guests can also enjoy the convenience of on-site dining options and a fitness center.
Are there any concerns about the cleanliness of the pools?
Some guests have expressed concerns about the cleanliness of the pools, mentioning that they were unclean and muggy. It's advisable to check with the hotel staff regarding pool maintenance during your visit.
What can guests expect from the room amenities?
The rooms are designed for comfort and entertainment, featuring large flat screen HD TVs, iHome stereos, and private balconies with 180-degree views of the resort grounds and the adjacent golf course.
Is there any information about the quality of food at the hotel?
While some guests have praised the food and dining options, others have expressed dissatisfaction with the quality of the food and the pricing at the on-site restaurants. It's recommended to explore nearby dining options as well.
What are the best times to visit the hotel?
The hotel experiences high season in February and low season in July. Consider these factors when planning your visit to ensure the best experience based on your preferences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer a quieter experience, consider visiting in July, which is considered the low season. This could mean fewer crowds and potentially better rates.
Check for Construction Updates
Some guests reported construction in the pool area, so it's advisable to check for any ongoing renovations before booking if this is a concern for you.
Take Advantage of the Lazy River
Guests enjoyed the lazy river, so make sure to set aside some time to relax and float along this popular feature.
Be Mindful of Noise Levels
Some guests mentioned that the pool area could get crowded and noisy, especially during peak times. Consider this if you prefer a more serene environment.
Inquire About Room Requests
If you have specific room requests, it's advisable to confirm them directly with the hotel to ensure they are honored upon check-in.
Consider Bringing Water Shoes
A few guests recommended bringing water shoes, especially if you plan to use the pools and water park facilities.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, such as the Indian Wells Golf Resort and The Well Spa, offering additional activities and experiences outside the hotel grounds.
Check for Restaurant Availability
Some guests mentioned limited restaurant options, so it's worth checking the availability of onsite dining during your stay, especially if you prefer the convenience of dining at the hotel.
Utilize the 24/7 Text Support
The hotel offers 24/7 text support, which can be convenient for addressing any queries or concerns during your stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | April | $402 | $550 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 198% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 0.8 mi | Palm Springs | 12.4 mi |