With a stay at The Empress Hotel, you'll be centrally located in Douglas, walking distance from Douglas Beach and close to Gaiety Theatre. This hotel is within close proximity of Manx Museum and Tynwald.
Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Rec, Spa, Premium Amenities
Relax and unwind with massages and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and a steam room. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary full breakfast is served daily.
Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Douglas? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and meeting rooms.
Some members of the staff went out of their way to be helpful, others seemed to regard guests as a neccessary inconveniance they were required to put up with.
My room, I have been in larger broom closets, some with better views. The old facility is more than a bit down at the heels and in need of significant repair and care.
Hotel's ambience was very pleasant and the staff extremely helpful
The atmosphere of the hotel is very good, especially the bar area. Staff were friendly and helpful with queries and local information.
The charge for use of the internet is not fair in modern times; this should be a free open service which would attract more custom. The rooms are clean but small and the external windows were sealed shut.
Attitude of some staff at checkout
Very comfortable, and very adequate heating, which is important at Autumn time. Very clean and tidy - staff always willing to help - comfortable bed!!!
Single room very small - and on visiting relatives in a double room, found that also to be very small.
It was very accessable to my business meeetings
The wireless internet did not work
it had every thing you needed
no air con in the bedroom
Breakfast was great. Staff were very friendly and helpful. Room was clean, modern and had a great view
Hotel room was a bit small but lovely
Comfortable clean bed
The leisure facilities were a bit grotty
easy access, good service