The Empress Hotel
Central Promenade, Douglas IM2 4RA, Isle of Man
+44 162 466 1155
Cheapest
rate per night
8.3
Excellent
based on 1,170 reviews
Bundle with KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | $146 |
| Hotels.com | $147 |
| travelup | $160 |
Good to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.7 mi |
Location rating | 8.9 |
Nearest Airport | Castletown Ronaldsway |
Distance to airport | 8.0 mi |
Rooms available at The Empress Hotel
Classic Rooms
$146+
Bed type
Provider
Nightly
Unknown
$146
per night
Unknown
$160
per night
Reviews of The Empress Hotel
Pros
| "Immaculate room very clean." | (in 166 reviews) |
|---|---|
| "The english breakfast very good!" | (in 244 reviews) |
| "Clean comfortable rooms and friendly staff." | (in 254 reviews) |
Cons
| "Room was dirty in places" | (in 102 reviews) |
|---|---|
| "Nothing was too much trouble." | (in 28 reviews) |
| "Food and position of the hotel" | (in 45 reviews) |
Traveler rating
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1
0
0
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Time of year
Traveler type
Show reviews that mention
+
| friendly staff | in 640 reviews |
|---|---|
| breakfast was good | in 563 reviews |
| room was very small | in 532 reviews |
| great location | in 307 reviews |
| lovely hotel | in 265 reviews |
| bar food | in 221 reviews |
| piano bar | in 213 reviews |
| view room | in 157 reviews |
| nothing was too much trouble | in 132 reviews |
| sea front | in 98 reviews |
| good value for money | in 96 reviews |
| good choice | in 40 reviews |
| douglas | in 28 reviews |
-
OkayJun 20146.0
Some members of the staff went out of their way to be helpful, others seemed to regard guests as a neccessary inconveniance they were required to put up with.
My room, I have been in larger broom closets, some with better views. The old facility is more than a bit down at the heels and in need of significant repair and care.
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About The Empress Hotel
Overview
This contemporary 3-star hotel is just a five-minute stroll from Gaiety Theatre. It is also minutes from Douglas's well-known attractions and landmarks.
This elegant hotel provides a beauty centre, a sauna and a 24-hour reception. A fitness center is available to guests wishing to keep up their exercise regimes while away.
The modern rooms have a desk, a coffee maker and a radio. They are also equipped with a shower, a hair dryer and a telephone.
The Empress Hotel has its own on-site restaurant, perfect for guests wishing to dine in. In the evening, those staying at the property can enjoy a drink in the on-site bar. Guests can also try one of the various bars and restaurants in the vicinity.
Isle of Man Airport is around a 20-minute car ride from The Empress Hotel Douglas and Cafe Royale Halt is within walking distance. The local area is also popular for its shopping.
Features
8.3 Excellent
based on 1,170 reviews
8.6
Cleanliness
8.4
Comfort
4.0
Facilities
8.9
Location
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at The Empress Hotel
Conference rooms
Wedding services
Free Wi-Fi
A/V equipment rental
Electric kettle
Radio
Wake-up service
Beachfront
Daily housekeeping
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Cribs available
Fire extinguisher
Sea view
Seating area
Elevator
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shampoo
Shoeshine
Shared lounge/TV area
Room service
Smoke alarms
Heating
Shower
Shower cap
Special diet menus (on request)
Accessible by elevator
Physical distancing in dining areas
Physical distancing rules
Health club
First-aid kit
Process in place to check health of guests
Snack bar
Socket near the bed
Additional toilet
Sofa
Key card access
Sofa bed
CCTV in common areas
Kids meals
No smoking
Kid-friendly buffet
Balcony
Bathtub
Restaurant
Bar/Lounge
Bidet
Beauty salon
Street parking
Body soap
Hairdryer
Fitness center
Bridal suite
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitized
Sauna
Outdoor furniture
Trash cans
Food can be delivered to guest accommodation
Complimentary breakfast
Pets not allowed
TV
Upper floors accessible by elevator
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Private bathroom
Walk-in shower
Garden
Wardrobe or closet
24hr front desk
Steam room
Storage available
FAQs when booking at The Empress Hotel
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Does The Empress Hotel have a pool?
Photos of The Empress Hotel
All Photos
01 of 35
Reviews about The Empress Hotel
“Good food good location great staff.”
“Clean comfortable rooms and friendly staff.”
“Very good choice at breakfast.”
“location on sea front excellent.”
“Great value with breakfast included.”
“The sea view room was amazing.”
“Clean comfy rooms and nice bar area.”
“The english breakfast very good!”
“excellent location in Douglas”
“Fantastic Hotel with great facilities.”
“Immaculate room very clean.”
“"Location, friendly staff, excellent breakfast."”
Location
Most Popular Landmarks
- Douglas Beach237 yd
- Gaiety Theatre0.3 mi
- Manx Museum0.6 mi
- Tynwald0.6 mi
- Tower of Refuge0.7 mi
- Douglas Harbour0.9 mi
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