The Empress Hotel
Central Promenade, Douglas IM2 4RA, Isle of Man
01624661155
Cheapest
rate per night
8.4
Excellent
based on 1,027 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | $92 |
| ebookers.com | $95 |
| SnapTravel | $100 |
Good to know
Value for money |
8.1 |
|---|---|
Distance to city center |
0.7 mi |
Location rating |
9.0 |
Nearest Airport |
Castletown Ronaldsway |
Distance to airport |
8.0 mi |
Rooms
Classic Rooms
$95+
Bed type
Provider
Nightly
Unknown
$95
per night
Unknown
$102
per night
Unknown
$145
per night
Unknown
$156
per night
Unknown
$179
per night
Executive Rooms
$135+
Bed type
Provider
Nightly
Unknown
$135
per night
Unknown
$138
per night
Double Rooms
$92+
Bed type
Provider
Nightly
Unknown
$92
per night
Unknown
$108
per night
Reviews
Pros
| "Relaxed, comfortable, friendly, great breakfast." | (in 220 reviews) |
|---|---|
| "Location, friendly staff, excellent breakfast." | (in 228 reviews) |
| "Staff very friendly and helpful." | (in 35 reviews) |
Cons
| "Old and dirty carpets everywhere." | (in 21 reviews) |
|---|---|
| "The room as very small." | (in 95 reviews) |
| "Food and position of the hotel" | (in 45 reviews) |
Traveler rating
490
264
78
18
3
Time of year
Traveler type
Show reviews that mention
+
| bar food | in 224 reviews |
|---|---|
| bit tired | in 88 reviews |
| breakfast was good | in 491 reviews |
| carpets in corridors | in 41 reviews |
| comfy bed | in 136 reviews |
| douglas | in 27 reviews |
| friendly and helpful | in 48 reviews |
| good value | in 64 reviews |
| great choice | in 39 reviews |
| great location | in 316 reviews |
| hotel was good | in 249 reviews |
| piano bar | in 210 reviews |
| room was small | in 473 reviews |
| staff friendly | in 572 reviews |
| view room | in 150 reviews |
-
GoodMar 20208.0
Breakfast was good
-
ExcellentMar 202010.0
The room was clean, warm the staff were friendly and helpful the breakfast was very good be going back next year
-
ExcellentMar 202010.0
The warm friendly welcome from Margo the receptionist. Her customer service approach and helpful smiley demeanour is an absolute credit to this hotel and makes you want to return time and time again.
Unfortunately, our flight was delayed and we arrived late. We could not get anything to eat in the bar, not even a light snack.
-
ExcellentMar 202010.0
Food lovely. Conservatory bar very nice. Staff friendly. Rooms clean and nice.
The beds were quite hard No soap or toilet paper in the bathroom
-
OkayJun 20146.0
Some members of the staff went out of their way to be helpful, others seemed to regard guests as a neccessary inconveniance they were required to put up with.
My room, I have been in larger broom closets, some with better views. The old facility is more than a bit down at the heels and in need of significant repair and care.
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About
Overview
Located overlooking Douglas Bay, The Empress Hotel commands the best views on Central Promenade in Douglas and offers 104 bedrooms. Along with a great restaurant, and Piano Bar with a live pianist upto 4 nights a week and SKY TV in the Lounge too, there's nowhere better to stay while you visit the Island.
Official Hotel Information
Features
8.4 Excellent
based on 1,027 reviews
8.5
Cleanliness
8.3
Comfort
8.6
Staff
8.1
Value for money
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Fitness center
Free Wi-Fi
A/V equipment rental
Cribs available
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Complimentary breakfast
24hr front desk
Sauna
Pets not allowed
Steam room
Storage available
Wedding services
Beachfront
Hairdryer
Linens
Towels
Elevator
Massage
Accessible by elevator
Additional toilet
Balcony
Bathtub
Bidet
Body soap
Bridal suite
Carpeted
Desk
Electric kettle
Family rooms
Flat-screen TV
Free toiletries
Heating
Key card access
Kids meals
Kid-friendly buffet
Outdoor furniture
Private bathroom
Radio
Safety deposit box
Sea view
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Snack bar
Socket near the bed
Sofa
Sofa bed
Street parking
Tea/coffee maker
Telephone
Toilet
Toilet paper
Trash cans
TV
Upper floors accessible by elevator
Vending machine (drinks)
Walk-in shower
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Packed lunches
Shoeshine
Special diet menus (on request)
Wake-up service
Garden
Spa and wellness center
Hiking
FAQs when booking at The Empress Hotel
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Does The Empress Hotel have a pool?
Photos
All Photos
01 of 50
Reviews about The Empress Hotel
“Breakfast was good”
“The room was clean, warm the staff were friendly and helpful the breakfast was very good be going back next year”
“The warm friendly welcome from Margo the receptionist. Her customer service approach and helpful smiley demeanour is an absolute credit to this hotel and makes you want to return time and time again.”
“Food lovely. Conservatory bar very nice. Staff friendly. Rooms clean and nice.”
Location
Most Popular Landmarks
- Douglas Beach 237 yd
- Gaiety Theatre 0.3 mi
- Manx Museum 0.6 mi
- Tynwald 0.6 mi
- Tower of Refuge 0.7 mi
- Braddan Bridge 1.2 mi
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