The Empress Hotel

Central Promenade, Douglas IM2 4RA, Isle of Man
01624661155

Cheapest
rate per night

8.4

Excellent
based on 1,027 reviews
The Empress Hotel - Douglas, Isle of Man
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Booking.com $92
ebookers.com $95
SnapTravel $100
Booking.com
ebookers.com
SnapTravel

Good to know

Value for money

8.1

Distance to city center

0.7 mi

Location rating

9.0

Nearest Airport

Castletown Ronaldsway

Distance to airport

8.0 mi

Rooms

Check-in
Check-out

Classic Rooms

$95+

Bed type
Provider
Nightly
Unknown
$95 per night
Unknown
$102 per night
Unknown
$145 per night
Unknown
$156 per night
Unknown
$179 per night

Executive Rooms

$135+

Bed type
Provider
Nightly
Unknown
$135 per night
Unknown
$138 per night

Double Rooms

$92+

Bed type
Provider
Nightly
Unknown
$92 per night
Unknown
$108 per night

Reviews

Pros

Cons

Traveler rating

490
264
78
18
3

Time of year

Traveler type

Show reviews that mention

+
bar food in 224 reviews
bit tired in 88 reviews
breakfast was good in 491 reviews
carpets in corridors in 41 reviews
comfy bed in 136 reviews
douglas in 27 reviews
friendly and helpful in 48 reviews
good value in 64 reviews
great choice in 39 reviews
great location in 316 reviews
hotel was good in 249 reviews
piano bar in 210 reviews
room was small in 473 reviews
staff friendly in 572 reviews
view room in 150 reviews
  • Good
    Mar 2020
    8.0

    Breakfast was good

  • Excellent
    Mar 2020
    10.0

    The room was clean, warm the staff were friendly and helpful the breakfast was very good be going back next year

  • Excellent
    Mar 2020
    10.0

    The warm friendly welcome from Margo the receptionist. Her customer service approach and helpful smiley demeanour is an absolute credit to this hotel and makes you want to return time and time again.

    Unfortunately, our flight was delayed and we arrived late. We could not get anything to eat in the bar, not even a light snack.

  • Excellent
    Mar 2020
    10.0

    Food lovely. Conservatory bar very nice. Staff friendly. Rooms clean and nice.

    The beds were quite hard No soap or toilet paper in the bathroom

  • Okay
    Jun 2014
    6.0

    Some members of the staff went out of their way to be helpful, others seemed to regard guests as a neccessary inconveniance they were required to put up with.

    My room, I have been in larger broom closets, some with better views. The old facility is more than a bit down at the heels and in need of significant repair and care.

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About

Overview

Located overlooking Douglas Bay, The Empress Hotel commands the best views on Central Promenade in Douglas and offers 104 bedrooms. Along with a great restaurant, and Piano Bar with a live pianist upto 4 nights a week and SKY TV in the Lounge too, there's nowhere better to stay while you visit the Island.

Official Hotel Information

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 1,027 reviews

8.5

Cleanliness

8.3

Comfort

8.6

Staff

8.1

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
A/V equipment rental
Cribs available
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Complimentary breakfast
24hr front desk
Sauna
Pets not allowed
Steam room
Storage available
Wedding services
Beachfront
Hairdryer
Linens
Towels
Elevator
Massage
Accessible by elevator
Additional toilet
Balcony
Bathtub
Bidet
Body soap
Bridal suite
Carpeted
Desk
Electric kettle
Family rooms
Flat-screen TV
Free toiletries
Heating
Key card access
Kids meals
Kid-friendly buffet
Outdoor furniture
Private bathroom
Radio
Safety deposit box
Sea view
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Snack bar
Socket near the bed
Sofa
Sofa bed
Street parking
Tea/coffee maker
Telephone
Toilet
Toilet paper
Trash cans
TV
Upper floors accessible by elevator
Vending machine (drinks)
Walk-in shower
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Packed lunches
Shoeshine
Special diet menus (on request)
Wake-up service
Garden
Spa and wellness center
Hiking

FAQs when booking at The Empress Hotel

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Does The Empress Hotel offer free parking?

Does The Empress Hotel offer free airport shuttle service?

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Does The Empress Hotel have a pool?

Photos

All Photos (50)
Building (3)
Bedroom (14)
Bar (4)
Beach (2)

Location

Most Popular Landmarks

  • Douglas Beach 237 yd
  • Gaiety Theatre 0.3 mi
  • Manx Museum 0.6 mi
  • Tynwald 0.6 mi
  • Tower of Refuge 0.7 mi
  • Braddan Bridge 1.2 mi

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Hotels Europe Isle of Man Douglas The Empress Hotel