An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 13 miles from O'Hare International Airport and 27 miles from downtown Chicago. Here you can escape the stress and exhaustion of travel and find relief and relaxation. Our four-star, four-diamond hotel is situated in the Chancellory Business Park and three miles from the Schaumburg/Woodfield business district, convenient to such companies as Arthur J. Gallagher, Sun Microsystems, Hitachi, and NEC Display Solutions. From business travelers to those traveling with small children, we offer special amenities designed to exceed all of your expectations – from the Heavenly® Bed with an oasis of plush comfort to the Heavenly® Shower with dual showerheads and more elbow room. Renew your commitment to fitness at the WestinWORKOUT® Fitness Studio. The Westin® Kids Club features fun activities, essential amenities, and helpful services for children under 13. Also, enjoy delicious dining at Don Shula's Steakhouse, considered one of the top steakhouses in the U.S. Renew, refresh, and revive at The Westin Chicago Northwest.
Nice looking atrium, tall ceilings on top floor, elevators were fancy, bed was soft. Due to the issues with the cold water, they apologetically gave us complimentary breakfast at the restaurant which was superb in service and taste.
Due to renovating, we were informed @ check-in there would be no water in the room from 12am to 5am. At 7am toilet sounded like firework as water returned. Water in shower was still COLD at 7:45am, phone to front desk didn't work. Coffee shop closed.
Nice hotel and pool!!!
Expensive brunch and no free wifi... Get with the times!
Very nice and clean rooms. Hotel had a resort type feel
The location wasn't great. That's about it
Roomservice is Super Expensive
The building and staff were exceptional!
I purchased the WiFi and it was barely fair signal strength on my Dell laptop with a Core i7 processor and totally useless on my iPhone 5s
One of my favorite hotels
Great hotel and amenities. Very comfortable.
Wedding reception held in hotel lobby and there was noise until 2 in the morning which we could hear on 5th floor.
Very Nice Rooms and comfortable Beds
The pool closes @ 9:00 Pm
Very clean and great view of the city skyline.
staff (profiling guest), room facilities (no internet)
Lobby is okay with open area.I dont like and think Wetstin NW Chicago was cheating:1) Hotel $10 fee for ? Even not covered the in-room Internet ? what a joke ?so the $10 is for nothing but cheating..2) The Carpet was full of cherrio left.
1) Arrived around 1:30 pm, asked from King Bed, the answer was NO. 2) I don't mind Pet Frienly hotel, but should separate in different FL. The poor dog barked whole time next door which I did not blame the dog but the hotel arrangement.
Floors in the room were disgusting and stained. Either coffee or blood or something weird
The staff during check-in was great, that was the highlight of our stay.
Where to start ...The staff at the restaurants within the hotel were awful. They were more interested in checking their cell phones than seeing to the needs of their customers. The pool closes at 9pm.
¿Not at four star level¿You can tell from every detail that it is maintained to provide minimal requirements.I have no choice but to pay $28.00+@ for getting to the ORD by cab.