With a stay at Extended Stay America - Jacksonville -Riverwalk -Conv Center in Jacksonville, you'll be minutes from Jacksonville Historical Center and Museum of Science and History. This hotel is close to Jacksonville Museum of Modern Art and Cummer Museum of Art and Gardens.
Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
A complimentary continental breakfast is included.
Business, Other Amenities
Featured amenities include a safe deposit box at the front desk and an elevator (lift). Planning an event in Jacksonville? This hotel features 0 square feet (0 square meters) of event facilities. Free self parking is available onsite.
The staff in the morning was very friendly and the location was easy to get to from the highway
lady at front desk when I checked in at night was very rude the room she gave me smelled moldy I asked for another room n she wanted me to carry all my luggage to the front desk and then she moved me to a room across the hall from the 1st room I had
Guests were smoking in the stairwells.
Close to downtown
Smelly rooms lack cleanliness. No breakfast as published. Just some apples and bananas that termed breakfast.
There was obvious fluids that weren't wiped off the wall the bed was up against. There was a horrible smell in the hall way like a super disinfectant had been used. There were people of questionable character loitering in front of the entrance.
location and price. very clean but saw roaches that nite
Exactly the location that I needed.
No ice machine in the Hotel. Extended stay expects the customer to use the trays in the refrigerator. No help on a 1 night stay.
I liked the room
The breakfast was not a continental breakfast. They were snacks
No, it was nice
Great service!love 24th coffee
Close to my destination
trash in my room when we checked in
I was able to secure a good room for a family wedding and get about town. Staff were kind.
It was what I expected for economy rooms. No problems.
Close to the Florida Theater. We had late check in with no issues. The staff was friendly and accommodating. My boyfriend liked the queen mattress where I thought it was firm but acceptable. Great price!. -- plus tax -- bucks! Would definitely s
No coffee maker in room however if you ask for one at the front desk and they will give you one for your room. But you must supply your own coffee and filter. You can get the cups and creamer/ sugar in lobby where they offer free coffee and muffins in AM.
Location close to my event and downtown. Staff was friendly.
No hot water on 2nd night. If you don't stay 7 nights no cleanup service, but they will provide clean towels. Outdated, dust on television, just doesn't feel clean, musty smell.
The Hotel Employee's professionalism and customer service!
Smokey -smelling hallways and elevator.
Perfect location......Desk clerk very professional
Bathroom should be mor sanitized
ok place I would like to stay in for a while
not much to restaurants nearby were kind of pricey
People was very nice
The hotel was nice the hotel was mediocre at best. The bed was like sleeping on concrete, but the room was clean. The first hotel I have been in where there was no coffee maker in the room.
No coffee maker in room. Bed was horribly hard. I came home with a back ache.
Parking and location
The room was smelling awful! Microwave was dirty. Why they don't carry shampoo stuff?
Price was right.
No utencils. This is an extended stay with stove, microwave, frig, etc., but all drawers were completely empty.
The location was good.
Basically everything else. We chose this place because the reviews we read were not wonderful, but they were good. There was no shampoo, no room cleaning, no ice machines, and food bars (nutrigrain and packets of oatmeal) don't qualify as 'breakfast.'
The staff was friendly and helpful.
The beds are hard as rocks, limited parking
Location and access to major thoroughfares, price, cleanliness, friendly staff
Kitchen area could have been updated more, although I didn't use it during my stay. A larger selection of Grab & Go breakfast items would also be nice.
I liked the amenities for the star level. The location was near downtown.
They seemed to run out of clean towels too often.
I liked their quick response In Getting My Room
When I needed pots I had to go get them. They also did not have any extra pillows.
location, on the quieter side of river in Jacksonville. Good access to Interstate Highways
No ice machine in the hotel. I travel with business, and I've never been to a hotel/motel that did not have an ice machine. An easy fix for the hotel; a bit of an inconvenience for me as guest to go out to retrieve ice.
The staff was great & location is very convenient to I95 & I10.
Someone decided to have a party/gathering at 1:00am. Me & my teenage daughter had to switch rooms at 1:45 in the morning due to the noise.
They had bugs in the room did not want to move us. No one came to change the sheets or clean the room the entire 5 days we where there no even to empty the trash.
The staff was quick to fix issues like when the TV quit working. There was hot coffee available 24 hrs in the lobby. What I liked best was that it was very close to the children's hospital. It also had free parking, easy to get in and out and quick.
The room was in bad need of updating. Paint was chipping off of the dresser drawers. I had to go to the front desk to ask for shampoo which was missing. The hallway carpets were very dirty. The acoustics were not so great. The alarm clock didn't work.
Beds were so uncomfortable. Other than that it was fine. Good place for crashing.
Cheap rate and a nice place to rest your head.
Checked in very late in the morning and reception desk was not prepared. Took 20 minutes to check into room, even though I was the only customer. After arriving in my room, front desk called and said they forgot to have me 'sign papers'.
It's supposed to be a smoke free hotel but my room smelled like tobacco smoke.
It was clean.
They charged me $11.30 for requesting two beds instead of a king! I had no choice but to pay it.
For the price, it's a steal. You really can't go wrong. If you're expecting a 5-star hotel, don't give this place a bad review just because it didn't meet your expectations. For a 2-star hotel, this place is stellar. It's close proximity to downtown Jacksonville cannot be beat for the price. Every other hotel close by will run you upwards of $100. It is just a $5 cab ride to get downtown. And it's not really in a bad neighborhood either. I was originally going to go to a Super8 off of U.S. 1, but when I found that the convenience store down the street had bulletproof glass windows, I decided against it and came here :)
Stayed one week. bedspread was very worn and used looking, bring your own because you will not rest under this dirty thing. Sheets would not stay on bed due to slippery mattress cover. Hallways at side entrance were dirty and steps and landings could have been cleaned better so could walls. This hotel was ok but not as nice as it could have been with a bit of cleaning and upgrades.
The hotel was not fancy; but, it was clean. It was nice to have a kitchen with a full size refrigerator and microwave, as well as a two burner stove. If you plan to use the kitchen, remember to bring dish detergent, we were given a packet of detergent that was only enough for one washing. Although they provide bath soap, you will need to bring your own shampoo, conditioner, blow dryer, and shower cap. I would recommended this hotel for those who are on a limited budget and don't need recreational facilities; but, WATCH YOUR CREDIT CARD STATEMENT - THE HOTEL BILLED OUR CREDIT CARD FOR THE ROOM EVENTHOUGH THEY HAD OUR online travel website CONFIRMATION! I would like to thank the customer service representatives from online travel web site . They took care of contacting the hotel and although we were told it would take 3-5 days for our refund, it was deposited into our bank account within 24 hours.
hotel carpets are very dirty and stained and tv in room is very small. in order to get fresh towels, you have to turn your old ones in at the desk like summer camp. Staff (one person on duty) was very friendly and apologetic. no place for a family AVOID Shame on me for not reading reviews of folks that stayed here before. Their corp headquaters should be ashamed of this location!!!!! This place is a dump.
When I arrived I was told we had two rooms because no room with two beds was available. I requested a non smoking room and was given a room on the 'smoking' floor because no other rooms were available. When we went to the rooms (which were not adjoining) we discovered one of the rooms had two beds in it after all. The Staff were NOT familiar with the rooms available. Also the keys did not work for the doors so we had to go back to the desk for assistance. Though polite and helpful the staff was not of the highest quality nor were they knowlegeable of the area when directions were requested. They did have a list of restaurants and shopping with directions printed for the guests at requests. Upon returning home I had to launder all my clothes (worn or not) due to the extremely strong smell of tobbaco. I would like to give the company another try but I am reticent.
Trash piled up at all entrys, hotel and rooms smelled terrible, A/C didn't work in room, smoke dector was falling off ceiling, no coffee pot or cups, bathroom smelled like urine, phone in room didn't work neither did one on lobby...we left and didn't stay. Staff was less than helpful.
First room was smelled like smoke and was non-smoking, was moved to another room which smelled like mold. Stayed in this room, which was a mistake, the air would not work properly and was constantly dripping, spent the night sweating. It was also very loud, the walls are very thin.