Enjoy comfort and convenience at the Sheraton Jacksonville Hotel, located in the lively Deerwood Park area just minutes away from business centers and attractions. Situated in southeast Jacksonville, our great location is easily accessible to the St. Johns Town Center Mall, the University of North Florida, Blue Cross Blue Shield of Florida, Merrill Lynch, and the FBI field office. Enjoy the sunny Jacksonville beaches, just a short drive away. Find total relaxation in any of our 159 beautifully appointed guest rooms, complete with wall-mounted flat screen televisions. Start your day with in-room Starbucks Coffee® and end it by experiencing the celebrated “ahhhhh” of our Sheraton Sweet Sleeper® Bed. Stay connected to what’s important to you with two phone lines with voicemail and High Speed Internet Access. Stay for a while at the lobby’s Link@Sheraton(SM) experienced with Microsoft®, a truly comforting space offering High Speed Internet Access, PC workstations, and printing capabilities. Work off some calories in our heated indoor pool. And enjoy breakfast, lunch, and dinner at Bold City Grill, with a menu featuring local food and brews. You can count on the Sheraton Jacksonville Hotel to make your meeting or event a success. Choose from nine impressive function rooms that total more than 6,000 square feet, backed by a professional team that will work with you on every detail.
The staff was very friendly and helpful.
There was a weird smell in the room that would not go away. I called ahead to request a fridge. There was no fridge in the room when I checked in. When I requested a fridge after checking in I was told it was first come, first serve.
The front desk staff were very pleasant and greeted me when I came in and out, and remembered things I had mentioned at check-in. All my needs were met promptly and with a smile.
Some guests with kids yelling and running down the corridor at 0730 and slamming doors. I get kids having fun, but my children were taught to never yell or run up and down corridors when in a hotel.
Placement on the executive floor, with all commensurate amenities. Thanks.
Nothing to which to object
The whirlpool in pool was the best feature.
At check in I was informed that I needed to have $100 fee on hold via credit card for hotel incidentals. Second, there was only one bed when I specifically requested a two bed room. Was supposed to get a rollaway bed but ended up with an air mattress that
Located near nice shopping area and off major road.
No microwave in the room.
Wonderful, warm, and inviting staff. Clean rooms with plenty of incidentals. A very comfortable bed that ensured that I overslept. Great location near restaurants, shopping, and attractions.
What's not to like?
Location was great!!
Key card for elevator.
Good price for the time I went
clean,friendly and price
lack of refrigerator in the room. I would stay here again especially at the price we negotiated.
My girlfriend and I have stayed here several times as we live in different states and its a halfway point. Biggest perk is the price, terrific deal. Onsite restaurant and bar. In a quite location. Comfortable bed. Very quite at night. Free parking.
horrible smell in the hallways (we've been here several times and its always there); food at hotel restaurant/room service is average at best; not in a location for those looking to be in the heart of action or downtown
Be nice if they gave the traveling guests a continental breakfast included with the room.
The decor is lovely and the bathrooms were so cute. Also the location is within 6 miles of Town Center andJacksonville Beaches. Awesome.
The only minus is that room did not have a mini fridge. Everything else was excellent.
Pretty hotel, well secured, nice pool
That we could hear the people in the next room caugh, sneeze, talk, among other things. We could hear their tv and had to turn ours on so as not to hear them. Suggest better insulated walls!!
Hole in cealing and noisy bed
The hotel was in a great area near the interstate and lots of shopping.
The beds were not comfortable. I'm was quoted one price for the breakfast buffet and double-charged another more expensive price.
The location was the best thing about this hotel.
I requested 02 beds because I had 03 teenagers with me, but I was not given a room with 02 beds.
LOCATION & CLEAN
No refrigerator, no microwave
Rooms were very small, no chair except desk chair. Small tiny bathtub.
location & cleanliness
double beds instead of queen (in rooms with 2 beds) - double/full beds are too smallthe double doors into the bathroom can be somewhat awkward. Asked staff about king/sofabed room but they didn't accommodate.
The location for access to mayo Clinic was ideal.
We were put in a room that had a very strong chemical odor. . The bathroom floors were sticky and heavy sanitizer smell. We asked for a room change due to the chemical smell and were told we were on a pet floor!
Had to pay 10.00 for an ok breakfast , bathroom door hits toilet when open , no microwave in room or refrigerator
The customers service and pillows on the bed.
The annoying springs in the mattresses. Every time you moved the springs alerted you. My son weighs 150lbs and slept alone but we knew every time he turned in his bed, due the the noisy bed springs.
Nice room Free Wifi Free Parking
Walls too thin Voices and sounds heard a lot !
Friendly welcoming efficient staff, good restaurant
Rooms need renovations, kind of felt like I was going camping, walls were spackled, but not repaired; the accent wall was a brown plaid. Who does that in 2014?
Loved always having complimentary infused water as you walk into the door and a free bottle water in the room.
The hotel was great except I doing my room to be extremely musty.. I found myself extremely congested after leaving from my 4 night stay. Also, do not leave valuables in car! I had a trailer attached to my SUV and someone tried breaking into it!!
The hotel was in a great location and nearby shopping center and restaurants. Very convenient location.
The staff was unfriendly. We stayed in room 224, and next to us in room 226, it sounded like they were having a party and were singing to top of their lungs. I called front desk and that did not help. Across the hall was another loud, screaming room.
Staff stole my watch from doing room service.
Very pretty bathroom. Hotel was overall very pretty.
Pool was so small stopped at 5ft. Over exaggerated online when I first looked at it.
I thought the hallways had an oder that could not be covered up by whatever cleaning agents were used. It was probably bad carpets in the halls. It smelled bad to me (almost sickening).I couldn't wait to get out of the hall into my room....
Very poor customer service and I had called to upgrade my room to two beds they were very nice on the phone when we arrived at 10 pm we had one bed and they would not fix the problem even told us we could just go somewhere else. It was very offensive
I had to pay more than I bid, and there was mold or mildew in the first room they gave me.
There was hair on the bathroom sink upon arrival, visible patchwork on the ceiling. The shower knob even came off when you turned on the shower.
the rooms were not clean upon check in I was assigned to a room and the sheets were not clean the bathroom was not clean. when move to another room the door was jammed and hard to get into. I asked for a double bed room due to me having my son with me and