Sheraton Jacksonville Hotel

Guests have consistently praised the cleanliness of the rooms, common areas, and grounds, highlighting the well-kept rooms and immaculate halls. The hotel's commitment to cleanliness is evident in the positive reviews from previous guests.

Yes, the hotel is pet-friendly, and guests have appreciated the convenience of bringing their pets along. Some guests have mentioned that the hotel is dog-friendly and provides waste bins and bags for pet owners, making it a comfortable stay for furry companions.

The hotel offers free parking and an EV charging station, providing convenient options for guests with electric vehicles. Additionally, guests have noted the presence of a nice grass area around the back for walking dogs, indicating a well-maintained outdoor space.

Guests have consistently praised the comfortable and clean beds, with some mentioning the very comfortable bed and the fresh-smelling linen. The hotel's commitment to providing a comfortable and restful sleep experience is reflected in positive guest feedback.

The hotel's staff has been consistently described as friendly, helpful, and attentive, with a strong commitment to customer service. Guests have highlighted the staff's willingness to help and their caring attitude, ensuring a pleasant and accommodating experience for visitors.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in November, which is mentioned as the low season. This could provide a more peaceful and relaxed experience.

The hotel's proximity to various attractions such as Gator Bowl, EverBank Field, and the Museum of Science and History makes it convenient for guests to explore the area.

Some guests reported that their rooms were not serviced daily. It's advisable to confirm the hotel's room-servicing policy upon check-in to ensure it aligns with your expectations.

A few guests found the breakfast buffet disappointing. It might be worth exploring other dining options in the area for breakfast.

If you are looking forward to using the pool, it's advisable to inquire about the pool's heating system, as some guests mentioned that the indoor pool was not heated.

Some guests encountered issues with room amenities such as TV remotes, bathroom faucets, and door locks. It's recommended to verify the functionality of these amenities upon check-in.

The hotel allows pets, but charges may apply. If you plan to bring a pet, it's best to confirm the pet policy and associated charges in advance.

If you have special dietary requirements, consider requesting special diet menus or packed lunches, as the hotel offers these services upon request.

The hotel provides a free shuttle service, which can be convenient for guests looking to explore the nearby areas without the hassle of driving and parking.