|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Designated smoking area, Express check out, Gift shop, Laundry facilities, No smoking, Parking (free), Pool (indoor), Restaurant|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet, WiFi (free)|
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Good, 821 reviews across the web
|Hotel||Hotel is nice enough. 79% mentioned it positively.|
|Service||88% found the |
|Price||Price is reasonable. 74% gave positive feedback.|
|Room Cleanliness||Only 65% said |
|Bathroom||For only 50%, the |
|Room Size||Only 63% said |
|Breakfast||51% were |
|Room||56% said the|
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The design and atsmophere. The breakfast was great. The room was clean and very nice.
The sports bar down status was loud. I was on the 5th floor and could hear the music.I would recommend this hotel. The price and location was great. The staff is nice and friendly.
The staff was polite and courteous.
I spoke to the front desk clerk but they could not provide an room upgrade or let me know as a Starwood Preferred Guest if I could receive access to the club room for breakfast.I would not purchase tickets thru priceline for a hotel like this. I believe I was penalized for purchasing 'discount' tickets and there was no flexibility on the part of the hotel since payment went thru priceline.
Everyone was very accommodating. I was worried about leaving my dog in the hotel room for so long, but there were no issues and they didn't even charge for an extra pet fee.Great hotel, right off the highway, and the food at the hotel restaurant was pretty good. I highly recommend this hotel!!
They accepted out dogs to stay with us.
The bar closed to early and the female bartender the first night we were there was very unfriendly.
clean room,wonderful staff, beautiful bathroom, and Great Pillows!Will stay again.
Hotel was fairly new,clean
Low water pressure and the desk area was very dusty.The hotel charged my credit card even though the room was prepaid in advance.I was told in advance when I arrive I could receive a double if available but when I asked they said it would be extra.
Rooms were ok, bathrooms were nice
Service was terrible.I called and asked for adjoining rooms since our family has small children and I booked two rooms. Was told to call back the day before the reservation. I did and was told no problem, they are definitely available, will be a $10 charge. Grumbled a bit about the charge but agreed. Then when we got there at 7 pm, we were told they weren't available. I was upset. The man had said he was reserving them for me. The front desk clerk then says they were dirty and that's why I couldn't have them. So they couldn't be bothered to clean a room before 7 pm so that a family who booked an adjoining room could have their small children together with parents? The front desk person makes no effort to resolve and gives a half hearted apology and then tells me I am out of luck. Then another staff person comes up and says 'No, I cleaned those rooms. They are ready.' So not only could they not be both...
We checked in to have a place to crash on Black Friday. We had my 2-yr old granddaughter and upon check in, I realized there was no mini-fridge or microwave. One call to the front desk and they delivered it to our room within minutes!
Nothing! Everything was GREAT!Excellent, safe location with nearby shopping and restaurants. Excellent staff! LOVED this place! Definitely will go back!
The Sheraton was what you expected. Lobby helps friendly and informative. Access easy. Parking secure. Rooms Plush. Sleep Sound..
The Shower basin is at an angle. When soaps and shampoos prevail, a bit slippery..When Sheraton redo's, take this into account and have a flat basin..No negatives..All plus..es..
The staff was awesome. Very responsive and accommodating. woke up at 4am and needed milk for my 1yo. The staff person on duty went and sound me a cartoon from the kitchen.
Had to change my original room because the first room had pet hair. They quickly provided me with a new room and sent someone up to clean the old one.