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||||Good - 15 reviews|
The Days Inn Kimball is at the crossroads of I- 80 and Highway 71 and is a perfect overnight stop. This Days Inn Chairmans Award winning property is located midway between Denver and Black Hills/Mt. Rushmore. Kimball is the oil capital of Nebraska and can trace its history back to 1867 when the Union Pacific Railroad construction reached the towns locat...
Overall Rating - Good - 15 reviews
For starters, we were in town for my grandmother's funeral. I booked 6 rooms for my immediate family; 5 with 1 queen bed and 1 with 2 queen beds. When we arrived, they told us they only had 4 with 1 queen bed and 1 with 2 queen beds, but they did have one room with a king bed in it instead. They charged us for the king sized bed, when they had overbooked the rooms! The 'pool' that is advertised over so many signs was 'not working.' Our television in our room was also not working, which they never tried to fix, in the three days we were there, even though we asked them to twice. The customer service was atrocious. I'm sure they were overwhelmed with the amount of people staying in their hotel but a little kindness goes a long way! We called and asked for a broom since my son had made a mess. My husband then suggested that maybe a vacuum would work better. I called back, in hopes of catching them before they had left to come to our room with the broom. As soon as they answered...