Pacific Regency Hotel Suites is in the heart of Kuala Lumpur, walking distance from Kuala Lumpur Tower and Bukit Nanas Forest Reserve. This 4.5-star hotel is close to Petronas Twin Towers and Petaling Street.
Make yourself at home in one of the 283 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Big rooms, comfy, great location. and clean.
Staff requires training. Not professional at all. Room card don't work. Too many phone calls from reception about nothing. Poor language skills. Restaurant closes early. No snack bar in the room either.
Very noisey Chinese in next room moved in last two nights Screaming and shouting all night ... No sleep ... Thin walls!!
The hill you have to walk up to get to the hotel. The hotel taxi booking price to the airport is a rip off. There was renovation work going on and it was very noisey and in your face.
The rooms are huge and the quality is really high compared to the price. Internet connection is really convenient and fast
The room was spacious, with a fantastic view over Kuala Lumpur City center, situatet right next to KL Tower.
We had a great stay but the hotel staff started to close the breakfast buffet when people still were eating.
So comfy and relaxing. i would like to stay here again to enjoy more the with the massage package.
The executive feel, the sheer size and facilities of the room. the free gym and available massage services. Some clubs and bars not far from the hotel.
the hotel is located around the back of the main streets and it is a 10 minute hill climb!!!
it was great to see the customer service.i didnt have to open the door at any time ,they were there for the service.the best service i have seen so far ..keep up
The hotel is very well located a short walk from the Petronas Towers. It worked really well for us since we only had 2 days in KL and the location was very convenient. The rooftop pool and bar are fantastic and have a great view, definetely a very big plus!
The huge huge room with Luna Bar at its rooftop
The kitchen counters
Comfortable, clean, and good rate.
The One-Bedroom Suite that I booked appeared to have a very bad view on old buildings and uncomfortable layout. I argued with the staff and they said all One-Bedroom suites have the same view. I had to downgrade to a normal suite which had much better view and layout.
view, position, facilities, courteous staff, excellent gym
Several problems arose and I feel hotel management should know as they may be interested in the feedback I note complaints not acceptable for this site and I am not prepared to make special effort to write letter