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Latest deals for Pacific Regency Hotel Suites
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Amenities at Pacific Regency Hotel Suites
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Meeting/Banquet facilities
Reviews of Pacific Regency Hotel Suites
7.4
Good
3325 verified ratings
Wonderful
1062
Very good
581
Good
569
Okay
322
Fair
340
Mediocre
190
Poor
261
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, with many noting its proximity to major attractions and convenience for exploring the city. Room size is frequently highlighted as a positive, with several reviews mentioning spacious and comfortable accommodations. Cleanliness, value for price, and service receive mixed feedback: while some guests find the hotel clean and well-maintained, others point out issues with old or dirty linens and facilities in need of renovation. Service is generally described as helpful, though a few guests report negative experiences. Overall, the hotel is seen as a good choice for its location and room size, but could improve in cleanliness, value, and service consistency.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.2 out of 10
1559 reviews
8.1 out of 10
751 reviews
7.4 out of 10
8 reviews
7.3 out of 10
3 reviews
All reviews
Pros (+) The room size was the only positive thing.
Cons (-) Everything was dirty, outdated and the staff at reception was extremely rude especially Memi i think the name was if a lady dealing with us. We had to wait an hour to get our room. It wasn't even cleaned properly. I'll rate it as an barely 2 or 3 star hotel.
Pros (+) Room size big.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the hotel's room comfort and cleanliness?
Many guests have praised the hotel's room comfort and cleanliness, highlighting the spacious rooms and clean environment.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about the swimming pool not being child-friendly, the lack of free parking for guests, and the outdated facilities in the rooms.
What practical information can you provide about parking at the hotel?
Guests should be aware that there is a standard parking rate for guests, which is RM10 per entry, considered reasonable for the location.
When is the best time to visit the hotel?
The hotel is recommended for its strategic location, spacious rooms, and affordability, making it a good choice for a comfortable and affordable stay.
What are the positive aspects of the hotel's customer service?
The hotel's staff have been described as very attentive, friendly, and helpful, providing a welcoming and pleasant experience for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
March is considered the low season, which could be a good time to visit for those looking to avoid crowds and get better deals.
Explore Nearby Attractions
The hotel is within walking distance of several attractions, including Kuala Lumpur Tower, Jalan Alor, Aquaria KLCC, and Petronas Towers, making it convenient for sightseeing.
Check Room Facilities
Some guests noted that the rooms were spacious and comfortable, while others mentioned issues with old towels, dusty rooms, and malfunctioning amenities. It's advisable to check the room condition upon arrival.
Be Mindful of Parking Costs
Several guests were disappointed by the lack of complimentary parking. It's important to factor in the cost of parking when planning your stay.
Consider Room Noise
Some guests reported thin walls and noise from neighboring rooms. Light sleepers may want to consider this when choosing a room.
Verify Air Conditioning Function
A few guests experienced issues with the air conditioning, including noise and insufficient cooling. It may be helpful to check the air conditioning upon arrival.
Be Aware of Pool Limitations
While the rooftop pool offers a view, some guests found it not child-friendly, and others mentioned that the pool area was under maintenance. Guests with specific pool preferences should inquire about the current pool conditions.
Check for Special Requests
Guests with specific needs, such as a shower chair for the disabled, should ensure that the hotel can accommodate these requests in advance.
Consider High Season Travel
December is considered the high season, which may offer a festive atmosphere and special events, but it could also mean larger crowds and higher prices.
Location
Kh Tower, Jalan Punchak, Kuala Lumpur 50250
What's nearby
- Kuala Lumpur Tower202 yd
- Kuala Lumpur Convention Centre0.5 mi
- Petronas Towers0.6 mi
- Suria KLCC0.6 mi
- Pavilion Kuala Lumpur0.6 mi
- Bukit Bintang Monorail Station0.6 mi
- KLCC Park0.7 mi
- Jamek Mosque0.7 mi
- Imbi Monorail Station0.7 mi
- Petaling Street0.8 mi
- Merdeka Square0.9 mi
- Merdeka Stadium1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
KAYAK's top tips for your stay at Pacific Regency Hotel Suites
FAQs when booking at Pacific Regency Hotel Suites
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See most recommended stays in Kuala LumpurGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 1.5 mi | Kuala Lumpur Subang | 10.5 mi |