Cons: The return flight was 1 hour delayed for no obvious reason.
Nice, smooth flight
Nov 26, 2015
Pros: It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.
Cons: I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access
Excellent, friendly service.
Oct 13, 2015
Pros: Really friendly flight attendants. Gave us emergency row seats with no extra charge. actually served snacks w/o charges.
Always a cut above the rest
Oct 22, 2015
Pros: Nothing to dislike. Old fashioned polite genuine service.
Cons: Nothing to dislike
NO es recomendable
Oct 29, 2015
Pros: La atención de las azafatas fue buena
Cons: No pudimos hacer check-in online ni en las máquinas de check-in en el aeropuerto. Perdimos nuestro dinero y tiempo, ya que la tarifa que pagamos en teoría permitía el check-in online.
Oct 13, 2015
Pros: Flight was oversold. LAN rep in Bogota, Brian, was great. got us on the Avianca flight which was leaving a few minutes later, and got us a lunch voucher to boot!
Nov 14, 2015
Cons: in the ticketing i asked for savig my milige to crew of the desk, but she denied..
Nov 11, 2015
Pros: Personnal very attentive and accomodating, plane looks cleand and new. Food is ok for short travel.
Cons: I took a couple nitional flights during this trip. Service is nothing compared with the one on International flights, its sat that same company have 2 different standards.
Flight cancelled, no announcements in English
Posted by: Anonymous,
Nov 20, 2015
Cons: I had to get information from fellow passengers who spoke Spanish, later act as an airline representative to other English speakers. When we finally got to Lima with a 3 hour delay, we were held in a parked plane for additional 20 minutes.
Oct 20, 2015
Pros: Local airport, not far from Cusco, easy to get to, security was fast and easy, not crowded.
Cons: Lack of food and drink options once inside security.
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