Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
The entertainment was awesome. Nothing.
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8.0
My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me.
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10.0
Check-in was quick and easy. Nice aircraft. Crew was super.
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8.0
the seat is roomer than United airline and American Airline. the crew is much younger than other airplane company. the food and service are good too.
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3.3
Clean That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way
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3.6
Had pillows and blankets TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke
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2.0
Flight has been delayed for over 12 hrs. I still haven't left LIM :(
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7.3
Solid crew, clean planes, safe pilots. Exceptional staff support at LATAM check-in at LAX. I arrived 3 hours early to my flight, which I had been notified that morning of a 2hr delay. Fortunately the woman who checked me in realized there was 1 seat available on the last flight that would get me to Lima in time for my connection flight (departing same time as my flight pre-delay). She personally got me to the front of the line, and ran with me just about to the gate, where I caught a shuttle to the plane. If she hadn't done so, and if I hadn't checked in so early, I would have been forced to stay in Lima 24hrs, despite buying a rightful seat and having reservations in Buenos Aires. It is appalling and unacceptable that y'all continue to overbook flights, causing incredible trouble, inconvenience and potential harm to your customers. For a service that costs so much, the only acceptable delays are weather and mechanically related. if it hadn't been for amazing staff immediately, I would've been furiously waiting in a city I didn't need or want to be in. Customer service will continue to grow your business or impede it negatively-- how y'all act is up to you. I appreciate how well I was taken care of by several kind individuals.
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7.3
A crew member did her best to resolve my problem My seats designation were changed several times.
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7.3
Friendly crew Nice rate Very fast and friendly check in Difficult to do web check-in Very expansive to make changes in the ticket
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10.0
The entertainment was awesome. Nothing.
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8.0
My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me.
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10.0
Check-in was quick and easy. Nice aircraft. Crew was super.
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8.0
the seat is roomer than United airline and American Airline. the crew is much younger than other airplane company. the food and service are good too.
review from
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7.3
Solid crew, clean planes, safe pilots. Exceptional staff support at LATAM check-in at LAX. I arrived 3 hours early to my flight, which I had been notified that morning of a 2hr delay. Fortunately the woman who checked me in realized there was 1 seat available on the last flight that would get me to Lima in time for my connection flight (departing same time as my flight pre-delay). She personally got me to the front of the line, and ran with me just about to the gate, where I caught a shuttle to the plane. If she hadn't done so, and if I hadn't checked in so early, I would have been forced to stay in Lima 24hrs, despite buying a rightful seat and having reservations in Buenos Aires. It is appalling and unacceptable that y'all continue to overbook flights, causing incredible trouble, inconvenience and potential harm to your customers. For a service that costs so much, the only acceptable delays are weather and mechanically related. if it hadn't been for amazing staff immediately, I would've been furiously waiting in a city I didn't need or want to be in. Customer service will continue to grow your business or impede it negatively-- how y'all act is up to you. I appreciate how well I was taken care of by several kind individuals.
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7.3
A crew member did her best to resolve my problem My seats designation were changed several times.
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7.3
Friendly crew Nice rate Very fast and friendly check in Difficult to do web check-in Very expansive to make changes in the ticket
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3.3
Clean That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way
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3.6
Had pillows and blankets TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke
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2.0
Flight has been delayed for over 12 hrs. I still haven't left LIM :(
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