Lake access less than 1/2 mile, London Bridge access less than 1/2 mile. Some rooms offer a lake view with a balcony while other rooms offer kitchenettes. Our hotel offers our guests a continental breakfast every morning, a relaxing indoor pool with a spa along with a guest laundry facility. All of our guest rooms offer high speed internet access, microwave, refrigerator, coffee makers, hair dryers, iron and boards, and in-room safes.
The staff was very professional and friendly.
The lighting the room was terrible. I felt like I needed to go buy some light bulbs that were more than 20 watts! Couldn't see to put on make up w/o opening the drapes - bathroom :( awkward
The location was ideal. The staff was friendly. The lake view and balcony.
The first room we checked into had cockroaches and ants around the sink. We walked in and walked right out and asked for another room. The second room was on the other side of the building and had a lake view.
The workers was not respectful at all
Pointed out to management lack of cleanliness throughout hotel, dust piled up in Kitchen area, dirty hallway carpet, trash at entrances, dust in room, dirty coffee maker, clogged drain, etc, etc, etc, etc, etc. Told manager I would not stay there again.
The hotel was close to the water and the island. It was within walking distance of the London Bridge.
Pillows were lumpy and awful. The bathroom wasn't that clean. The walls were thin and every door slam felt like it shook the whole building.
room and linens were clean...
Hall carpet needed cleaning. Breakfast was real poor selection and lacks seating to eat at.
Air conditioning not working properly and when told about they did not fix it.
It was close to our friends home.
No hot water in am, gum on headboard, rotting cabinet for fridge, no drain plug stopper in sink or tub beds sink in center pillows small and extremely flat. Will complain to corporate.
Not very much. The motel was sub par. We did like the view from our room.
We had to change rooms;door wouldn't lock. Both mornings there was not enough hot water. Towels were not replaced, had to request then from the front desk. Room was not vacuumed properly. There were no elevators, so we had to drag our luggage up and down.
dlarge and clean rooms. Comfortable beds
Comfortable bed and nice room.
There were no easily accessible electrical outlets. There was a light and clock unplugged with no visible sockets. Had to charge computer at the sink. Everything worked ok. Good refrigerator and microwave. new flat panel tv.
It was okay room and location for the 2 stars
I did not like the pool look dirty. there was bubles in it!!! The only reason Inpicked this ohotel was for the indoor pool and I couldnt use it because it looked I was going to get sick by touching the water
Breakfast area was the size a converted closet. Two lights in room were burnt out. City view room was about 20feet from roadway, no view. Glad we stayed one night only.
Near the London Bridge
Yes, this room was dark and very disappointing. Used a mixture of different type bulbs in same and different fixtures and could barely see to read or apply makeup. Coffee pot had to be moved to have plug in to electricity. Very unwelcoming and uncomforta
location was great to the lake and the bridge, everything you need to close by
the breakfast could use a little help, maybe expand items on the breakkfast
Location, decent rooms, ease of staff
Could use more breakfast choices.
clean room comfortable beds hot hot tub
Good location for us, and because my husband just had surgery and could not walk they gave us a downstairs suite. The free breakfast was good.
They room had a funny smell and no lock on the sliding door. Just a pole to lock in place that didn't work it would just fall down.
The manager or owner was not friendly and just stares at you. Got up in the morning and there was a roach on the bar of soap on the counter. The ceiling in the hall was torn a part. Overall did not like the hotel and would not stay again.
I was able to sleep
Shower heads need replacement
Staff was friendly,and the location close to Lake Havasu.
Pretty much everything was bad when it came to the room. It was as if the only thing that was clean were the towels and the toilet. I purchased bleach wipes for our second night and wiped down the light switches, door knobs, phone, tv remote, etc.
Location was in a great place
The indoor pool is not heated from March to Oct, so it was very cold when we went.
The Location was great.
The charge for the extra people was not mentioned. It was twenty bucks but it should be either added to the cost or mentioned prior to arrival via email or confirmation.
convenient, quiet, clean, privacy, reasonable price and comfortable
the continental breakfast didn't have much to offer.
Location was the best part.
Water damage and black mold growing behind the mirror.
The only good thing was the location.
Cleanliness, pool and spa area, continental breakfast, willingness of staff to help you.
The staff was rude & The room smelled strongly of mildew. The air conditioner ran constantly & never cooled the room down. The shower wasn't hot enough & the towels were stained. Beds were hard & uncomfortable.
The location and view of the Lake.
The floor in the room was dirty and not vaccumed well. I wiped down the furniture as it was dirty, gross, and stickey. The manager and his wife are very rude.
bad attitude at the front desk
Nice hotel, friendly staff, indoor pool, clean and a great location.
The staff was very attentive to our needs. We arrived early and they worked hard to accommodate us. The room was clean & we had a pleasant view of the lake. Its within walking distance to several restaurants. Just down the street from the London bridge. A nice walking trail directly behind the hotel which takes you to the lake. What I liked best was the balcony, we enjoyed our danish & coffee as we looked out at the lake.
The hotel was very clean which is the most important part of all for me. The carpets and bedding looked brand new. We enjoyed the indoor pool and jacuzzi. Last year we stayed somewhere else and the pool was outside. Unfortunately, the weather was rainy so we did not get to use the pool. We will definitely stay there again.