|General||24 hour front desk, Air-conditioned, Bar/Lounge, Non-smoking rooms available, Parking, Restaurant, Room service, Safe, Sauna, Storage available, Wheelchair accessible|
|Services||Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)||Landmarks||
|Read all reviews from Priceline.com|
Excellent, 710 reviews across the web
|Hotel||Excellent hotel. 92% enjoyed it.|
|Service||97% found the |
|Breakfast||86% found the |
|Reception||90% said the |
|Beds||88% said the |
|Wellness/Sports||Wellness & sports facilities were not very nice. 53% negative comments.|
|Read all reviews from Booking.com|
|Read all reviews from Priceline|
Location and helpfulness of staff
We wanted to visit Borough Market so the hotel was the perfect location for us.
The customer service given by Begona at reception. She was very professional, very efficient and she always smiled!. That type of customer service will make me go back to that hotel whenever I need ...
I think the room was slightly overpriced.
Friendly staff, Nice room, Nice bar in the hotel and next door (Jamies), close to the tube and railwaystation.
friendly staff, excellent location
Staff and very clean bathroom also good locatio for the sights and events I dad chosen
Room little on the small size
Concire service was great. Staff was friendly and most helpful.
AC was broken and London had record breaking temperatures.
We were placed in a room for disabled people. In this regard the bathroom facilities were unacceptable, the room was cramped, we had to climb over furniture to get into our beds. The room was too warm...
All streert around the hotel as under reconstruction but hotel has no discount for this purpose
It was right by the train station. clean tidy good staff lovely comfortable bed.
Tiny room for the money - but I dont stay in London hotels much so nothing to compare it to. our booking was lost but found after a little while