The Cleveland

The hotel is conveniently located near Paddington Station, making it easy to access public transportation. It's also situated in a quiet and safe neighborhood, with various restaurants and shops nearby.

The staff are described as friendly, helpful, and accommodating. Guests have mentioned feeling safe and well taken care of, particularly single female travelers.

The rooms are spacious, clean, and well-equipped, featuring kitchenettes, comfortable beds, and modern bathrooms. Some rooms also offer a quiet and cozy atmosphere, perfect for families.

Some guests have mentioned issues with room temperature control, noise levels, and specific room features, such as the lack of an elevator to certain floors and the need for maintenance in the bathrooms.

The hotel is ideal for visits during the low season in February or the high season in September. These times offer a balance between favorable weather and manageable tourist crowds.

Several guests appreciated the convenience of having a kitchenette in the room, making it easy to prepare meals and store food.

Some guests mentioned that certain rooms, particularly those in the basement or under the roof, may have limited natural light and ventilation, so it's advisable to inquire about room location before booking.

The hotel's proximity to Paddington Station and multiple tube stations makes it convenient for accessing public transportation, which several guests found to be a notable benefit.

A few guests reported being upgraded to more spacious and comfortable rooms upon request, so it may be worth inquiring about potential upgrades.

Some guests noted that noise from other rooms or the surrounding area could be a factor, so light sleepers may want to consider this when selecting a room.

A few guests mentioned challenges with controlling the heating in the rooms, so it may be helpful to clarify the heating system's operation upon check-in.

Guests appreciated the hotel's luggage storage service, which allowed them to store their belongings before check-in and after check-out.

As the elevator may not access all rooms, guests with heavy luggage or mobility concerns may want to confirm accessibility options before arrival.

Some guests experienced issues with the Wi-Fi signal, particularly for video calls, so it may be beneficial to check the Wi-Fi strength upon arrival.

Many guests appreciated the hotel's location in a quiet and peaceful neighborhood, providing a serene environment away from the hustle and bustle of the city.