Overview

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The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

$130+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,332 reviews
See all reviews

Review highlights

  • 9.3
  • 9.1
  • 8.9
  • 4.8

Good to know

  • Very quiet
  • Good kitchenette
  • Friendly service

Nearby

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    About

    With a stay at The Cleveland, you'll be centrally located in London, convenient to Kensington Gardens and Royal Albert Hall. This hotel is close to Imperial College London and Selfridges.

    Rooms

    Make yourself at home in one of the 30 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,332 reviews
    • 9.3 "Terrific location."
    • 9.1 "Perfectly clean."
    • 8.9 "Great service."
    • 6.8 "Average comfort."
    • 6.5 "Rooms are ok."
    • 4.8 "Breakfast is below average."
    • 4.4 "Internet is poor."
    • 2.2 "Bar is disappointing."
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    Overall Rating

    8.0 Good
    Based on 452 reviews
    • 9.2 "Terrific location."
      9.0 "Near to public transport, according to 90%."
      9.5 "95% liked the proximity to shopping."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.0 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.2 "For 52%, maintenance was acceptable."
    • 4.9 "Breakfast is below average."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 692 reviews
    • 9.5 "Terrific location."
      8.8 "Near to public transport, according to 88%."
      9.6 "96% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      9.3 "93% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.5 "85% thought it was clean."
      8.7 "87% said the bathroom was clean."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 7.0 "High comfort."
      8.7 "87% thought it was pleasantly quiet."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      5.8 "For only 58%, the bathroom was ok."
    • 5.3 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      4.3 "57% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 13 reviews
    • 6.2 "Rooms are ok."

    Overall Rating

    8.1 Excellent
    Based on 173 reviews
    • 9.0 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Terrific location."
      8.2 "Near to public transport, according to 82%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.0 "High comfort."
      8.1 "81% thought it was pleasantly quiet."
      7.8 "78% said the beds were comfortable."
    • 6.6 "Average value."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.5 "For 55%, maintenance was acceptable."
    • 4.2 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Good to know
    "Very quiet"
    "Good kitchenette"
    "Friendly service"
    data provided by TrustYou

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