Overview

The Cleveland
Top Family Hotel

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

$118+

Overall guest ratings

8.2/10 Excellent
Based on 1,072 reviews

Review highlights

  • 9.5
  • 9.0
  • 7.1
  • 5.0

Good to know

  • Good kitchenette
  • Very quiet
  • Close to public transport
  • Friendly service

Nearby

    Show all

    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Kensington Palace. Hyde Park and Marble Arch are also within 1 mi (2 km).

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Room service
    • Parking
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,072 reviews
    • 9.5 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.9 "99% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.1 "High comfort."
      8.0 "80% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
    • 7.0 "Nice rooms."
      5.9 "Only 59% said rooms were big enough."
      6.7 "For only 67%, the bathroom was ok."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      6.3 "Only 63% thought the shower was ok."
      6.3 "For only 63%, the tv was ok."
    • 6.0 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.0 "Bar is ok."
    • 4.4 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 385 reviews
    • 9.5 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.7 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.8 "For only 68%, the bathroom was ok."
      5.2 "For 52%, maintenance was acceptable."
      5.9 "For only 59%, the tv was ok."
    • 6.5 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 4.5 "Breakfast is below average."

    Overall Rating

    8.2 Excellent
    Based on 525 reviews
    • 9.5 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      8.8 "88% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "Easily accessible by car, said 71%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.1 "High comfort."
      8.6 "86% thought it was pleasantly quiet."
      7.4 "74% said the beds were comfortable."
    • 6.7 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.4 "For only 64%, the bathroom was ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 5.6 "Internet is average."
    • 4.9 "Breakfast is below average."

    Overall Rating

    7.3 Good
    Based on 10 reviews
    • 7.1 "High comfort."
    • 6.8 "Rooms are ok."

    Overall Rating

    8.1 Excellent
    Based on 150 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.1 "High comfort."
      8.2 "82% said the beds were comfortable."
      8.4 "84% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 3.9 "Breakfast is below average."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good kitchenette"
    "Very quiet"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    Photos
    Map

    Map