The Darlington Hyde Park is located on Sussex Gardens in the Paddington Hyde Park area of London, less than a 5-minute walk from the Heathrow Express terminal at Paddington station. A tasteful conversion of four former stately Victorian terraced houses has created a rather exquisite, stylish and very charming townhouse hotel with an engaging, contemporary feel. The comfort and safety of all guests is of paramount importance to every member of our staff with attention to detail on cleanliness and hygiene combined with high levels of professional customer service ensuring the Darlington Hyde Park provides always an enjoyable stay.
Very clean and friendly staff
It was a little bit cold because of the windows which couldn't be properly close.
The room was well appointed. The bathroom was spacious. The room was clean. The breakfast room was bright. The breakfast was good. The service was friendly, efficient and polite. The location was convenient. The room was generally quiet.
the carpets on the stairs and corridors are a bit institutional. There was slight noise disturbance from the room above, though otherwise fine.
have stayed at this hotel earlier this year, & was so satisfied with the facilities & friendly staff that decided I will always stay at this hotel when I visit London-as soon as you enter the reception area, there is a homely & welcoming atmosphere.
close to access to city centre
room on the small side
The English breakfast was outstanding. The eggs and side dishes are cooked to order, so they are always piping hot. The toast is crispy and there is a choice of white or whole wheat.
There was an electrical problem Sunday morning, but everyone was scrambling to fix it, so this is unusual. What I didn't like was the way my credit card was charged for two separate transactions upon check-in. In the past, I paid with one transaction at the end of my stay. This procedure is preferable.
Very clean and warm room, friendly and obliging staff, super breakfast, quiet room, feeling of safety.
My daughter would have liked baked beans at breakfast.
Location, good size rooms (the suite was value for money!) A really nice breakfast..... great way to start the day! Would stay here again for sure!
Vvery clean and pleasant staff. Excellent breakfast.
I appreciated the level of cleanliness, though there was still room for improvement cleaning the floors and carpets and table surfaces. But most valued was the hotel's total non-smoking policy. It was this policy plus reviewers' comments that the place was clean that made me decide to stay there. And compliments to the wait staff of the restaurant -- great attitudes and promptness.
I was really disappointed about the bed. When sitting or lying on it, the mattress had zero support. I could feel the boards of the frame beneath the mattress. Also, the furniture in the room was rather worn and shabby with complete pieces of the wood being broken off a table and chips and discoloration on other pieces.
Personnel very friendly, rooms very clean, reasonably spacious and quiet. Good shower. Good location (within easy walking distance of two subway stations and two bus stations).
Continental breakfast buffet without any cheese or cold cuts. Slowest elevator ever.