2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years
Business style, free network access, front desk staff are very nice and professtional, friendly.
Pillows are too soft, floor carpet is old, no slippers, room serive ites are very limited after 10 pm.
Excellent service standards, very prompt and truly international. Five minutes walking distance from the rail station.
Though I booked a room with lake view, the lake was not visible (Partly visible, poor view) from my room. I had to look for the lake between the trees guarding the view. May be from higher floors the lake is visible.
Good sized room, comfortable bed, view of Lake Lucerne, good choice of breakfast foods, staff helpful
nice location beautiful hotel
value for money
Close to train station, great comfortable beds, great view of lake
There was a lot of construction in front of the hotel
Service; the room was very nice (large windows on two sides); location (easy access to the station and to the town itself)
Location (it was not really very quiet at night)
Visited the city and nearby mountains
Upgrade to junior suite, beautiful bathroom, great views of the lake
No international newspapers, no international tv channels other than Euronews, staff unable to speak English fluently
Designing and modern hotel. Very good location. Clean and new.
The rate for car parking is too high.
Excellent location, beside the lake and 5 minutes walk to railway station. Newly constructed modern hotel with friendly staff.