The Marco Polo

The hotel offers a range of amenities, including a saltwater pool, spa, hot tub, outdoor pool, sauna, and steam room, ensuring a relaxing and enjoyable stay for guests.

Yes, the hotel provides free parking and valet parking, making it convenient for guests to park their vehicles during their stay.

Guests have consistently praised the hotel for its extremely comfortable and plush beds, ensuring a restful and rejuvenating sleep experience.

The hotel maintains high cleanliness standards, with guests frequently highlighting the exceptionally clean rooms and spacious bathrooms, providing a pleasant and hygienic environment.

The high season at the hotel is in July, offering guests the opportunity to enjoy the hotel's great value, comfortable accommodations, and friendly staff during this time.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer a quieter experience, consider visiting during the low season in February to avoid the crowds mentioned by some guests during the high season in July.

The hotel's proximity to various attractions such as Jubilee Park, Mackay Entertainment and Convention Centre, and Mackay Regional Botanic Gardens makes it convenient for guests to explore the area.

Some guests noted the absence of certain amenities like a dresser or closet. It's advisable to check the room amenities before booking, especially if you require specific facilities.

Guests appreciated the helpful and friendly staff, particularly mentioning Bernie's exceptional hospitality. Inquire about any special services or local knowledge tips from the staff for a more personalized experience.

While some guests praised the modern and comfortable rooms, others mentioned maintenance issues such as lights being out and mattresses with exposed springs. It may be beneficial to check the room's condition before settling in.

Guests found the express check-in and check-out service convenient, especially for business trips. Utilizing this service can save time during your stay.

The saltwater pool, spa, hot tub, and sauna were highlighted as enjoyable amenities. Consider taking advantage of these facilities for a relaxing experience.

The hotel offers free parking and valet parking, providing convenience for guests with vehicles. It's advisable to inquire about the parking options available.

Some guests mentioned the absence of breakfast and cooking facilities in the rooms. If dining options are important to you, it's recommended to plan accordingly.