
The Marco Polo
Photos of The Marco Polo
Overview
Latest deals for The Marco Polo
Amenities at The Marco Polo
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Additional toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Increased accessibility
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Services and conveniences
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
Pool and spa
- Saltwater pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
General
- Family rooms
- Seating area
- Tile/marble floor
- Storage available
Parking and transportation
- Free parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Family friendly
- Babysitting or child care
Reviews of The Marco Polo
Summary of reviews
Score by provider



The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a range of amenities, including a saltwater pool, spa, hot tub, outdoor pool, sauna, and steam room, ensuring a relaxing and enjoyable stay for guests.
Is parking available at the hotel?
Yes, the hotel provides free parking and valet parking, making it convenient for guests to park their vehicles during their stay.
How is the quality of the beds at the hotel?
Guests have consistently praised the hotel for its extremely comfortable and plush beds, ensuring a restful and rejuvenating sleep experience.
What can guests expect from the hotel's cleanliness?
The hotel maintains high cleanliness standards, with guests frequently highlighting the exceptionally clean rooms and spacious bathrooms, providing a pleasant and hygienic environment.
When is the best time to visit the hotel?
The high season at the hotel is in July, offering guests the opportunity to enjoy the hotel's great value, comfortable accommodations, and friendly staff during this time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider High Season Visits
If you prefer a quieter experience, consider visiting during the low season in February to avoid the crowds mentioned by some guests during the high season in July.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Jubilee Park, Mackay Entertainment and Convention Centre, and Mackay Regional Botanic Gardens makes it convenient for guests to explore the area.
Check Room Amenities
Some guests noted the absence of certain amenities like a dresser or closet. It's advisable to check the room amenities before booking, especially if you require specific facilities.
Inquire About Special Services
Guests appreciated the helpful and friendly staff, particularly mentioning Bernie's exceptional hospitality. Inquire about any special services or local knowledge tips from the staff for a more personalized experience.
Consider Room Maintenance
While some guests praised the modern and comfortable rooms, others mentioned maintenance issues such as lights being out and mattresses with exposed springs. It may be beneficial to check the room's condition before settling in.
Take Advantage of Express Check-In/Check-Out
Guests found the express check-in and check-out service convenient, especially for business trips. Utilizing this service can save time during your stay.
Enjoy the Pool and Spa Facilities
The saltwater pool, spa, hot tub, and sauna were highlighted as enjoyable amenities. Consider taking advantage of these facilities for a relaxing experience.
Consider Parking Options
The hotel offers free parking and valet parking, providing convenience for guests with vehicles. It's advisable to inquire about the parking options available.
Plan for Dining
Some guests mentioned the absence of breakfast and cooking facilities in the rooms. If dining options are important to you, it's recommended to plan accordingly.
Location
What's nearby
- Jubilee Park0.8 mi
- Mackay Regional Botanic Gardens0.9 mi
- Mackay Enertainment and Convention Centre0.9 mi
- Artspace Mackay1 mi
- Bluewater Lagoon1.1 mi
- Harrup Park1.1 mi
- Forgan Bridge1.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Marco Polo
Low season | January |
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High season | June |
Average price (weeknight) | $75 |
Average price (weekend night) | $81 |
When to book a room at The Marco Polo
KAYAK's top tips for your stay at The Marco Polo
FAQs when booking at The Marco Polo
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Value for money | 8.7 |
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Distance to city center | 1.0 mi |
Nearest Airport | Mackay |
Distance to airport | 1.7 mi |