Well-located hotel close to museum district and shopping areas. Staff extremely helpful and polite. Design and layout of the rooms, and hotel in general, is very appealing.
The area was so nice and quiet. I like to walk so the convenience to other transportation sites was fine. This is a great hotel. The bed was so comfortable. The staff actually respects your wishes of not being disturbed. I will stay here again on my next visit.
All the facilities but particularly the helpful, courteous and multi-lingual staff.
I would recommend this hotel to all those, who like to be close to the centre but not in the midst of traffic noise. Walking distance to all major galleries (Prado, Thyssen, Reigna Sophia), beautiful park just in front of the hotel, excellent services and - yeah - free minibar - all this makes this hotel excellent.
I would prefere separate bathroom instead of glass wall inbetween the room and bathroom.
The staff was extremely helpful and they upgraded us to a jr suite. The location to the park and designer shops very good. Also great breakfast.