Bathroom
Services and conveniences
Basics
Accessibility and suitability
General
Media and entertainment
Laundry
Dining
Health and safety
Bedroom
Things to do
Workspace
Parking and transportation
Outdoor
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's location?
The hotel is conveniently located in the heart of Madrid, offering easy access to many attractions and shopping areas. It's a perfect area to visit Madrid.
What are the main highlights of the hotel's amenities?
The hotel offers a rooftop terrace, a cozy breakfast room with a Gran Via view, and a stylish bar on the roof. Additionally, the rooms are spacious, very clean, and elegantly renovated.
How is the hotel's customer service?
The staff is very friendly, helpful, and attentive. They provide excellent service, including allowing early check-in after a long flight and being available for any request.
What practical information should I know about the hotel's facilities?
The hotel provides a very good breakfast at a reasonable price, and there is a small and nice bar with great views on the 9th floor. However, it's important to note that there is no gym on the premises.
What are the common concerns about the hotel?
Some guests have mentioned that the hotel is a bit overpriced, and the area around the hotel has become a place where pickpockets act at large. Additionally, some guests found the outer rooms to be noisy due to the busy surroundings.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Street Noise
Some guests mentioned that street noise could be bothersome, so consider requesting a room away from the street to ensure a quieter stay.
Enjoy the Rooftop Terrace
Guests highly recommend visiting the rooftop terrace for its amazing views and pleasant atmosphere, making it a great spot to unwind.
Consider Bringing Your Own Toiletries
A few guests suggested bringing your own toiletries, such as hair conditioner, as they found the provided amenities to be insufficient.
Check Out the Nearby Attractions
The hotel's central location makes it easy to access nearby attractions such as Puerta del Sol, Plaza Mayor, and the Royal Palace of Madrid, all within walking distance.
Request Early Check-in
If you have an early arrival, consider requesting early check-in as some guests were accommodated with immediate access to their rooms upon arrival.
Be Mindful of Street Construction
Some guests noted nearby construction noise, so it's advisable to be aware of potential disruptions and plan accordingly.
Explore the Breakfast Options
While some guests enjoyed the breakfast, others found it repetitive. Consider exploring nearby breakfast options for variety.
Take Advantage of the Concierge Service
The hotel offers a concierge service, which can be helpful for recommendations and booking activities, so don't hesitate to utilize this service.
Appreciate the Central Location
The hotel's central location on Gran Via provides easy access to shopping, dining, and attractions, making it a convenient base for exploring Madrid.
Consider Room Size and Layout
Some guests found the rooms to be spacious and comfortable, while others noted a need for refurbishment. It may be beneficial to inquire about room options to find the best fit for your preferences.
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | June | $406 | $274 |
Cheapest month to stay with an average 55% drop in price. | Most expensive month to stay with an average 145% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 0.3 mi | Madrid Barajas | 8.4 mi |