Accessibility and suitability
Services and conveniences
Dining
Basics
Bathroom
General
Pool and spa
Parking and transportation
Media and entertainment
Health and safety
Fitness
Family friendly
Outdoor
Laundry
Bedroom
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers self-serve check-in kiosks, premium bedding, Tassimo coffee machines, Espa products, and a selection of club rooms with premium amenities and the full SKY HDTV package.
What are the common concerns about the hotel's rooms?
Guests have mentioned issues with room key access, room allocation, water pressure in the shower, and temperature control. Some guests also experienced frustration with the digital check-out process.
What practical information can you provide about the hotel's dining options?
The hotel offers a pub and restaurant for guests, along with a coffee shop. Guests have mentioned a desire for more variety at breakfast and a separate area from the noisy sports bar.
What can guests expect from the hotel's cleanliness and customer service?
Guests have praised the hotel for its clean and tidy rooms, comfortable beds, and friendly and helpful staff. However, some guests have expressed concerns about the cleanliness of the rooms and bathrooms, as well as the need for better customer service during late hours.
When is the best time to visit the hotel?
The hotel is recommended for visits during the low season in March and the high season in October. Guests can enjoy the vibrant atmosphere and modern feel of the hotel during these times.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Club Room
Consider upgrading to a club room for premium amenities, a sitting area, and access to the full SKY HDTV package, as mentioned by several guests.
Check Room Facilities
Some guests reported issues with room facilities such as poor lighting and lack of air conditioning. It may be helpful to check the specific room amenities before booking.
Visit Nearby Attractions
Take advantage of the hotel's location near attractions like Leeds Castle, Maidstone Museum, and the Kent Life Heritage Farm for a variety of activities and experiences.
Consider Self-Serve Check-in
Utilize the self-serve check-in kiosks for a convenient and efficient check-in process, as highlighted by guests.
Explore Onsite Dining
Enjoy the hotel's pub, restaurant, and Starbucks for a variety of dining options, as recommended by guests.
Be Mindful of Noise
Some guests mentioned noise disturbances, particularly from the motorway. Consider requesting a room away from potential noise sources.
Utilize the Leisure Facilities
Make use of the leisure facilities, including the indoor pool, sauna, and steam room, which were praised by several guests.
Plan Events and Meetings
If organizing events or meetings, take advantage of the hotel's conference space, wedding services, and event planning services, as recommended by guests.
Consider Transportation
The hotel's proximity to Aylesford Train Station and its private parking make it convenient for guests traveling by both public transport and car.
Address Room Maintenance
Some guests reported issues with room maintenance, such as broken lights and cleanliness concerns. It may be beneficial to address these with the hotel staff if encountered.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | May | $109 | $150 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 42% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 2.0 mi | London Southend | 20.6 mi |