The Village Hotel Maidstone is located in Kent County, offering a country town accommodation that is known as the Garden of England. The hotel is right off the A229 and the M20, making it easy to visit other nearby areas and get to the hotel. Maidstone offers Leeds Castle and the Maidstone Museum, while the nearby countryside offers canoeing, fishing, hiking, and the Kent Life Heritage Farm. This hotel offers free onsite parking for guests and free WiFi throughout the building.
The Village Hotel Maidstone offers self-serve check-in kiosks featuring easy touchscreen service. The hotel offers a pub and restaurant for guests, along with a gym. The front desk is available 24 hours a day at this hotel, which is just about two miles from Aylesford Train Station. All of the guest rooms at this hotel offer premium bedding and a flat-screen TV. Tassimo coffee machines come standard, as do Espa products. Extra beds are available at this non-smoking hotel, which also offers a selection of club rooms with premium amenities, a sitting area, and the full SKY HDTV package.
This hotel has an indoor pool and a business center for guest use, as well as plenty of conference space for meetings. The hotel provides wedding services and event planning services for all conference guests, and free daily newspapers are available in the lobby. There are select connecting rooms at this hotel, which offers a total of 134 guest rooms and club rooms. This hotel does not allow pets.
Accessibility and suitability
Services and conveniences
Dining
Basics
Bathroom
General
Pool and spa
Media and entertainment
Parking and transportation
Bedroom
Family friendly
Outdoor
Laundry
Workspace
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers self-serve check-in kiosks, premium bedding, Tassimo coffee machines, Espa products, and a selection of club rooms with premium amenities and the full SKY HDTV package.
What are the common concerns about the hotel's rooms?
Guests have mentioned issues with room key access, room allocation, water pressure in the shower, and temperature control. Some guests also experienced frustration with the digital check-out process.
What practical information can you provide about the hotel's dining options?
The hotel offers a pub and restaurant for guests, along with a coffee shop. Guests have mentioned a desire for more variety at breakfast and a separate area from the noisy sports bar.
What can guests expect from the hotel's cleanliness and customer service?
Guests have praised the hotel for its clean and tidy rooms, comfortable beds, and friendly and helpful staff. However, some guests have expressed concerns about the cleanliness of the rooms and bathrooms, as well as the need for better customer service during late hours.
When is the best time to visit the hotel?
The hotel is recommended for visits during the low season in March and the high season in October. Guests can enjoy the vibrant atmosphere and modern feel of the hotel during these times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Club Room
Consider upgrading to a club room for premium amenities, a sitting area, and access to the full SKY HDTV package, as mentioned by several guests.
Check Room Facilities
Some guests reported issues with room facilities such as poor lighting and lack of air conditioning. It may be helpful to check the specific room amenities before booking.
Visit Nearby Attractions
Take advantage of the hotel's location near attractions like Leeds Castle, Maidstone Museum, and the Kent Life Heritage Farm for a variety of activities and experiences.
Consider Self-Serve Check-in
Utilize the self-serve check-in kiosks for a convenient and efficient check-in process, as highlighted by guests.
Explore Onsite Dining
Enjoy the hotel's pub, restaurant, and Starbucks for a variety of dining options, as recommended by guests.
Be Mindful of Noise
Some guests mentioned noise disturbances, particularly from the motorway. Consider requesting a room away from potential noise sources.
Utilize the Leisure Facilities
Make use of the leisure facilities, including the indoor pool, sauna, and steam room, which were praised by several guests.
Plan Events and Meetings
If organizing events or meetings, take advantage of the hotel's conference space, wedding services, and event planning services, as recommended by guests.
Consider Transportation
The hotel's proximity to Aylesford Train Station and its private parking make it convenient for guests traveling by both public transport and car.
Address Room Maintenance
Some guests reported issues with room maintenance, such as broken lights and cleanliness concerns. It may be beneficial to address these with the hotel staff if encountered.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | December |
Average price (weeknight) | $75 |
Value for money | 7.9 |
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Distance to city center | 2.0 mi |
Nearest Airport | London Southend |
Distance to airport | 20.6 mi |