Manchester-Boston International Airport three miles. Free 24-hour airport shuttle. Wireless Internet. Business center, indoor heated pool and exercise center. Deluxe continental breakfast featuring hot fresh waffles. Stay-and-Fly packages include overnight stay and 14 nights of parking. Contact the hotel for more information. 2007 Gold Award Winner for Choice Hotels International. Free parking on site for date of stay, additional Park and Fly packages available.
Friendly check in staff
Having someone knock on the door at 11 am and then 2 min later call the room basically saying get out. (We were packing up the bag)
The beds were awesome. Very clean and comfortable
Management needs to have backup plans for staff shortages. Checkin was a nightmare, keys didn't work several attempts. No one to answer phones during evening or at night. Santiago, the van driver, was alone trying to get everything done with no help at all. He deserved commendation, but the experience was a nightmare. Hopefully this was a one-time experience. Management needs a backup plan.
Convenient location easy to find staff was very friendly
I was leaving my car there and was not informed that there would be an additional charge for this I paid kayak and thought I was all set so the unexpected cost of 78 dollars upset me
I like having the indoor pool
The only thing was there was a women in there with about 7 children playing volley ball, so we really couldn't use the pool , even late at night, they have some kind of a deal with non guests to come and use the pool it said on the wall
I liked that they had a real continental breakfast - complete with waffle makers and a staff member - available from 6 AM. Wi-fi is also great to have.
They offered a computer/printer for which to print boarding passes, but it was out of toner, and apparently had been for days (the staff seemed somewhat resigned to this). Also, Booking.com booked me two rooms when I only needed one, and the front desk, while assuring me the hotel wouldn't charge me twice, didn't give me much confidence that I'd get my money back - again, "it's out of my hands" seemed to be the attitude.
Very friendly atmosphere, especially the front desk, the maids and the breakfast bar attendant. The rate was reasonable and the location was perfect for my leisure activities. The room was clean and the beds were comfortable.