I liked the hotel inside and out, very pleasant stay, and very close to the opera house
I would only say the bathroom needs updating other wise perfect
The bedrooms were very comfortable with good facilities. The bar area was excellent, cosy with good service. The concierge car parking was excellent and the cheapest we've ever had for a city. The hotel was a former woolen mill, so was all redbrick and beams, very stylish-also on the waters edge, very nice.
The restaurant was a nightmare, very poor service, Good produce which was badly prepared. In fairness we complained and the duty manager took the whole meal off the bill, even the very nice bottle of wine. He admits they have a staffing problem and has invited us to stay again, with an evening meal included free of charge. I would stay again as it's a lovely cosy, friendly hotel.
As always with Marriott, the reception staff were excellent; helpful, cheerful and polite.
The decor is very gloomy - I do realise that it's supposed to have a "Victorian" feel, but it's just gloomy. The bathroom in my room wasn't very clean with mould growing behind the door.
How pleasant and polite all the staff where
very friendly and nice
mini bar never filled in spite of my request on arrival
The staff at this hotel were very friendly and helpful. The double rooms had been over booked so we had a complimentary upgrade to a suite which was lovely. We were at a gig in the Old Trafford cricket ground and were able to walk back which was great as there was no chance of getting on the tram or bus.
Parking at the hotel was £14, which we thought was very expensive.
Very comfortable bed - spacious room - nice lounge bar - proximity to city centre
Overall very comfortable and welcoming
Request for fresh milk met but very slow
We were met with courtesy and upgraded to a twin when we stated we didn't want a double.
There should be two breakfast costs.I Only ever have cereal and still had to pay the full amount as if I was having a full breakfast.This was the only down point.
Everything - the room was spotless with a nice decor. The staff were always very friendly and helpful. Nothing was too much trouble. Would definitely go back and would recommend family and friends.