Pullman Zamzam Makkah

The hotel's best features include its proximity to the Haram, very friendly staff, amazing customer services, and the beautiful views of the holy Kaaba.

Guests can expect prompt room service, available within minutes, and a location that is just perfect. The hotel is ideal for those who have small children and want easy access to the mosque.

While the hotel offers clean toilets and acceptable rooms, some guests have mentioned that the room interiors look old and the furniture needs maintenance. Additionally, there have been reports of issues with the general room lighting and inadequate plug points for family rooms.

Some guests have expressed dissatisfaction with the breakfast variety, quality, and the delay in service. Others have mentioned that the breakfast buffet was the only disappointing aspect of their stay.

The hotel's high season is in June, while the low season is in September. Guests can plan their visit accordingly to avoid peak times and enjoy a more relaxed experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Kaaba comes highly recommended.

If you prefer fewer crowds, consider visiting in September, which is considered the low season, to avoid the high season rush in June.

Take advantage of the hotel's proximity to attractions like the Abraj Al-Bait Towers, King Fahad Gate, and the Well of Zamzam, all within walking distance.

Some guests reported issues with old furniture and maintenance. Consider requesting a renovated room to ensure a more modern and comfortable stay.

The hotel offers 24-hour front desk services, including limo and car service, valet parking, and tour planning assistance, making it convenient for guests to arrange transportation and sightseeing.

The individually-controlled sound system in the rooms, linked to the nearby holy mosque, allows worshippers to follow prayers and sermons from the comfort of their room.

Guests noted that the hotel can get crowded during high season, particularly in June, so consider this when planning your visit.

While some guests praised the breakfast and dining options, others found them lacking. It's advisable to explore nearby dining options as well.

The hotel offers a library and a public computer station for guest use, providing additional amenities for leisure and business needs.

Some guests reported maintenance issues, so it's advisable to check the room thoroughly upon arrival and report any concerns to the staff promptly.