It’s the oldest hotel in the Clock Tower and hence dated. Need to improve the facilities substantially. The air conditioning is too cold and the bathrooms need update. Location wise it can’t go wrong and has decent value for money
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Amenities at Pullman Zamzam Makkah
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Reviews of Pullman Zamzam Makkah
8.2
Very good
11804 verified ratings
Wonderful
4522
Very good
1589
Good
1397
Okay
860
Fair
988
Mediocre
654
Poor
1795
Summary of reviews
Guests say
Guests overwhelmingly praise the hotel's location near the Haram, making it very convenient for religious visits. Cleanliness and service receive mixed feedback, with some guests appreciating the staff's helpfulness and others noting issues with room maintenance and cleaning. The elevator system is a significant source of frustration, with many guests complaining about long wait times and complicated access to rooms. Breakfast and food variety are mentioned, but opinions are divided. Overall, the proximity to the Haram stands out as the hotel's main strength.AI-Generated from customer reviews
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8.2 out of 10
5955 reviews
8.3 out of 10
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5.9 out of 10
25 reviews
6.8 out of 10
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6.3 out of 10
3 reviews
All reviews
The hotel is part of the huge Abraj Al Bait Complex, popularly called the clock tower. It’s one of the many hotels in the complex. We hade a suite with a partial view of the kaaba on the 23rd floor. Being part of the haram, it was very full. They have many lifts to go to your room and then lifts to go to and from the haram. There’s a big food court in the mall. Multiple Starbucks. The restaurant’s...
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Pros (+) Very near to haram
Cons (-) No gym facilities in 5 star hotel
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best features of the Pullman Zamzam Makkah hotel?
The hotel's best features include its proximity to the Haram, very friendly staff, amazing customer services, and the beautiful views of the holy Kaaba.
What can guests expect from the room service at Pullman Zamzam Makkah?
Guests can expect prompt room service, available within minutes, and a location that is just perfect. The hotel is ideal for those who have small children and want easy access to the mosque.
What practical information should guests know about the hotel's cleanliness and room maintenance?
While the hotel offers clean toilets and acceptable rooms, some guests have mentioned that the room interiors look old and the furniture needs maintenance. Additionally, there have been reports of issues with the general room lighting and inadequate plug points for family rooms.
What are the common concerns about the hotel's food quality and variety?
Some guests have expressed dissatisfaction with the breakfast variety, quality, and the delay in service. Others have mentioned that the breakfast buffet was the only disappointing aspect of their stay.
When is the best time to visit Pullman Zamzam Makkah?
The hotel's high season is in June, while the low season is in September. Guests can plan their visit accordingly to avoid peak times and enjoy a more relaxed experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Kaaba comes highly recommended.
Consider Visiting During Low Season
If you prefer fewer crowds, consider visiting in September, which is considered the low season, to avoid the high season rush in June.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Abraj Al-Bait Towers, King Fahad Gate, and the Well of Zamzam, all within walking distance.
Request a Renovated Room
Some guests reported issues with old furniture and maintenance. Consider requesting a renovated room to ensure a more modern and comfortable stay.
Take Advantage of the 24-Hour Front Desk Services
The hotel offers 24-hour front desk services, including limo and car service, valet parking, and tour planning assistance, making it convenient for guests to arrange transportation and sightseeing.
Check for Room Sound System
The individually-controlled sound system in the rooms, linked to the nearby holy mosque, allows worshippers to follow prayers and sermons from the comfort of their room.
Be Mindful of High Season Crowds
Guests noted that the hotel can get crowded during high season, particularly in June, so consider this when planning your visit.
Consider the Onsite Dining Options
While some guests praised the breakfast and dining options, others found them lacking. It's advisable to explore nearby dining options as well.
Utilize the Library and Computer Station
The hotel offers a library and a public computer station for guest use, providing additional amenities for leisure and business needs.
Be Aware of Maintenance Issues
Some guests reported maintenance issues, so it's advisable to check the room thoroughly upon arrival and report any concerns to the staff promptly.
Location
Abraj Al-Bait., Mecca 21955
What's nearby
- Abraj Al-Bait Towers152 yd
- King Fahad Gate292 yd
- Well of Zamzam0.3 mi
- Kaaba0.3 mi
- Sacred Mosque0.3 mi
- Jannat al-Mu'alla1.1 mi
- Makkah Haramain High Speed Railway Station2.3 mi
- Hira Cave3.5 mi
- Jabal Al-Nour3.5 mi
- Mount Thawr3.7 mi
- Makkah Mall4.3 mi
- The Kiswa Factory of the Holy Ka'aba4.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10001442
Essential information about Pullman Zamzam Makkah
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | April | $274 | $280 |
Cheapest month to stay with an average 46% drop in price. | Most expensive month to stay with an average 186% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Pullman Zamzam Makkah
Which month has the cheapest rates at Pullman Zamzam Makkah?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Pullman Zamzam Makkah is May, with an average nightly rate of $166. The most expensive month is March at $529 per night.
What is the cheapest day to book Pullman Zamzam Makkah?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Pullman Zamzam Makkah is Saturday, with an average nightly rate of $249. The most expensive day is Friday at $402 per night.
How far in advance should you book Pullman Zamzam Makkah?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Pullman Zamzam Makkah, book around 10 weeks in advance. This could save you approximately 13% compared to booking last minute.
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Distance to city center |
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0.5 mi |