Friendly, helpful staff. Possibility of cancelling one night (early departure) with full refund. Location within the old city walls, very central, but extremely quiet. Large room and bathroom (even for standard room)
Very difficult to find, as there are hardly any signs to it, and the town is a real labyrinth.
The building & situation were goog but the amenities made it not value for money
Attractive and comfortable
The food in the dining room was not good. I would advise anyone to go out to dinner.
The underground carpark was secure. The information given at reception for the various sightseeing options was very helpful. The breakfast buffet was excellent.
Fantastic oasis of calm in the centre of the town. Good location to see the sights, I would recommend visitors eat in the restaurant. Attentive staff, great food and excellent value for money
pleased there was plenty of other leisure area other than the bar as the spanish smoke such a lot. outside area most attractive part of hotel. liked the historical information about it. excellent staff. we had an upgrade as the room offered to us initially smelt of smoke/good breakfast & bar snacks.
we were very surprised at the poor quality of the food in the restaurant. we ate there twice & on the second occasion my partner had the wrong starter & main course & another british couple sent their food back. lack of english other than in the reception was a bit of a problem.
I loved that old hacienda, it was just perfect.
Coming from a country which is widely covered with free wifi I was missing that in the hotel.
The staff were very helpful and the room was of a very good standard, clean, tidy and very comfotable. Overall a great hotel with a very quaint setting and mass of history in the centre of Merida. Breakfast was of a buffet style (unless you choose to have it delivered to your room) and was good value for money for adults. Facilities were very good with bar, gymnasium, pool, lift and good access for wheel chairs. There is adequate parking, but this attracts a further charge - but worth the security to your vehicle. I didn't eat in the retaurant in the evening but did look at the menu, and it looks very good and is in Spanish, English, French and German. It would make a good destination for a couple looking for a short weekend break in my opinion and is a good recommendation for any business stay overs.
Difficult to find - unless you have an up to date satnav. I wasn't happy at being charged a tenner for a bowl of coco pops for my 2 year old daughter's breakfast.
The parador is well located in the centre of the interesting and lively town of Merida. It has the usual comprehensive but somewhat institutionalised parador ambience and facilities, and is less interesting than some of their more historic buildings. There is good underground parking on site.
The (male) receptionist was about as welcoming as a nightclub bouncer. A younger (female) colleague tried her best to compensate. Our room was a little tired for a hotel of this price.
The location and the building