Its an old hotel that has old stained carpets and humid carpets..
4 stars
Camino Real Polanco Mexico
Mariano Escobedo 700, Col Anzures, 11590 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 263 8888Photos of Camino Real Polanco Mexico
Overview
Camino Real Polanco is a 4-star hotel set in an ultra-contemporary architectural designed building in Mexico City. It is the perfect option for business or leisure travelers seeking a safe, tranquil refuge in the otherwise bustling city. It is near to numerous popular attractions, including Chapultepec Park and Chapultepec Castle.
The hotel is made up of 6 adjoining buildings and boasts a multitude of accommodations, from king rooms to executive suites. The Latino-inspired rooms are designed with a vibrant flare and modern furnishings. All rooms feature flat-screen televisions, high-speed WiFi access, electronic in-room safes, plush bedding, spacious bathrooms, plush bedding, custom mattresses, cozy sitting areas, crisp linens, and air-conditioning. Upgraded rooms and suites offer free cocktails, snacks, spacious living rooms, and whirlpool tubs. Room service and laundry service are available. All rooms are kid-friendly.
Guests can relax at the three outdoor pools, each complete with a spacious pool deck and lounging chairs. The hotel is surrounded by lush, tropical gardens with benches for guests to enjoy the tranquility with a book. A 24/7 fitness center is fully-equipped with free weights, cardio machines, and other exercise equipment. The hotel offers special activities for children. Business travelers can utilize the onsite business meeting spaces, which boast enough space to host conferences, corporate functions, and social events.
Dining options include ten onsite restaurants, which offer Chinese, Japanese, American, Spanish, and Mexican fare, as well as a steakhouse and a raw oyster bar. The onsite bars and lounges offer regular live entertainment and DJ performances, as well as gourmet cocktails, fine wines, and beers.
Latest deals for Camino Real Polanco Mexico
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Camino Real Polanco Mexico
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
General
- Window
- Executive lounge access
- Seating area
- Garden view
- Slippers
- Inner courtyard view
- Sofa
- Telephone
- Carpeted
- Pool view
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Things to do
- Gift shop
- Casino
- Golf
- Beauty salon
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Camino Real Polanco Mexico
8.8
Very good
2876 verified ratings
Wonderful
1528
Very good
532
Good
375
Okay
158
Fair
133
Mediocre
61
Poor
89
Summary of reviews
Guests say
Guests appreciate the hotel's location and atmosphere, highlighting its proximity to restaurants and attractions. However, many reviews express dissatisfaction with cleanliness, service, and value for price, with several guests mentioning issues such as poor room conditions and high costs. Overall, while the hotel has its strengths, significant improvements are needed in certain areas to enhance the guest experience.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
1567 reviews
8.9 out of 10
7 reviews
8.1 out of 10
7 reviews
All reviews
I really enjoyed my stay at this hotel. The only thing I'd say is that my room was so large that parts of it did not have good airflow and got a bit musty.
Cons (-) Our room was way too far, I had requested two beds and got 1 King. Must get rid of carpet. In general enjoyed our stay big comfortable room. Old hotel but renovated with nice bathroom.
Cons (-) Check out is terrible!
Pros (+) The hotel has lots of restaurants, and coffee place (token) very good area in Polanco, with shops and bars nearby.... uber drivers and cabs are pretty much a whistle away from the bell hop! Staff is super nice and were fast at fixing shower head! All of Sky Sports England and Italia were in the hotel along with ex F1 driver!
Cons (-) The prices in the Polanco area including the hotel is over priced! Once ate 3 tacos for 250 mex pesos!!!!! If you don't have patience, just don't go, because traffic is not even describable! Take into account minimum 1hour and a half in case to go places from the hotel! For F1 weekend take 3 hours for traffic!!!!
Pros (+) Hotel is in a great location adjacent to walking trails in park and nearby restaurants, bars and shopping. Hotel is modern, beautifully appointed and very spacious. Rooms are scpacious as well and modernly appointed, very comfortable. Hotel has several axcellent restaurants, shops and services. It is a complete hotel with all the amenities required of the business or leisure t raveller.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers ten onsite restaurants, including Chinese, Japanese, American, Spanish, and Mexican fare, as well as a steakhouse and a raw oyster bar.
What are the main amenities offered at the hotel?
The hotel offers a 24/7 fitness center, three outdoor pools, and special activities for children. Additionally, there are onsite bars and lounges with regular live entertainment and DJ performances.
What can guests expect from the hotel's room service?
The hotel offers room service and laundry service, ensuring that guests have a comfortable and convenient stay.
What are the best times to visit the hotel?
The high season is in November, and the low season is in December, providing guests with the opportunity to plan their visit based on their preferences.
How would you describe the hotel's customer service?
The staff is known for being friendly, professional, and attentive, ensuring that guests have a pleasant and accommodating experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported issues with sound insulation, especially in rooms facing the street. Consider requesting a room away from the street to minimize noise disturbances.
Explore Nearby Dining Options
While the hotel offers various dining choices, guests recommended exploring restaurants about a 20-minute walk away for more diverse options.
Utilize Uber for Transportation
Due to limited public transportation options, especially with the nearest subway stop closed for renovation, guests suggested using Uber for convenient and affordable travel around the city.
Check Out the Onsite Dining Variety
With ten onsite restaurants offering a range of cuisines, consider exploring the different dining options available within the hotel for a diverse culinary experience.
Consider Upgrading to a Club Room
Guests highlighted the benefits of booking a club room, which offers a more pleasant breakfast experience and access to airy rooms on the fifth floor, along with attentive service.
Request a Room with a View
Some guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spacious Rooms
Many guests appreciated the oversized rooms at the hotel, providing ample space for a comfortable stay.
Enjoy the Outdoor Pool and Garden
Guests recommended taking advantage of the hotel's beautiful garden and outdoor pool, providing a tranquil retreat within the bustling city.
Consider Alternative Accommodation Options
Some guests felt that the hotel was overpriced for the value offered, suggesting that families might find better value in rental apartments.
Explore the Nearby Attractions
The hotel's proximity to popular attractions such as Chapultepec Park and Chapultepec Castle makes it convenient for guests to explore these cultural and historical sites.
Location
Mariano Escobedo 700, Col Anzures, 11590 Mexico City, Mexico City Federal District
What's nearby
- The St. Regis Mexico City0.5 mi
- El Ángel de la Independencia0.8 mi
- Chapultepec Forest1 mi
- Zona Rosa1 mi
- Museo de Arte Popular2.2 mi
- World Trade Center Mexico City2.4 mi
- Paseo de la Reforma2.4 mi
- Plaza Garibaldi2.8 mi
- Plaza de la Constitucion3 mi
- Catedral Metropolitana de la Ciudad de México3.1 mi
- National Palace3.2 mi
- Foro Sol Autodrome5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Camino Real Polanco Mexico
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $252 |
Average price (weekend night) | $259 |
When to book a room at Camino Real Polanco Mexico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Camino Real Polanco Mexico
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See most recommended stays in Mexico CityGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 7.0 mi |
Everything you need to know for your stay in Mexico City
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