Crowne Plaza Mexico Norte Tlalnepantla By IHG

The buffet breakfast is excellent with a variety of options, but some guests have mentioned that the food lacks flavor and seasoning.

The rooms are cleaned daily with fresh towels and bedding, and the hotel is praised for its cleanness.

Guests have mentioned that the pillow and bed quality are very nice and comfortable.

The hotel offers free parking for guests, which is convenient for those traveling by car.

The staff is friendly and helpful, with special mention of Cuqui who goes out of her way to make guests feel comfortable.

If you're a light sleeper, consider requesting a room away from the bar area to avoid potential noise disturbances at night.

Some guests mentioned that certain amenities, such as jacuzzis, were not provided as expected. It's advisable to confirm the availability of specific amenities before arrival.

Take advantage of the hotel's proximity to attractions like Tenayuca and the Basílica de Santa María de Guadalupe, which are within a few miles of the hotel.

A few guests reported negative experiences with the check-in staff. It may be helpful to approach check-in with patience and understanding, especially during busy periods.

If you prefer a different breakfast experience, be aware that some guests found the hotel's breakfast lacking in flavor and variety. Exploring external breakfast options could be a good alternative.

Some guests noted that the bar area and air conditioning units could be noisy at times. Light sleepers may want to take this into consideration when booking.

Guests appreciated the well-maintained gym and running track, which can be a great way to stay active during your stay.

A few guests encountered issues with the front desk regarding payment records. It's advisable to keep records of payments and confirmations to avoid any inconvenience.

The hotel offers free parking, which can be convenient for guests with vehicles. This amenity adds value to the overall stay experience.

Guests consistently praised the friendly and helpful nature of the hotel staff, particularly mentioning the positive impact of staff members like Cuqui.