Capital O Hotel Victoria Morelia

The personal was very kind very good service

The room they give me wasn't the one on the picture ? Pillows too big and strong

The location was along the main street to the old section of town and the plaza. There's a good taco restaurant half a block away.

Been there in November. What we can say is that the exceptional service we received from Dario was astonishing. He went above and beyond during our stay.

Nothing

Guests highly recommend rooms with exceptional service, as the staff goes above and beyond to ensure a comfortable stay, addressing any issues promptly and with care.

Some guests reported that noise from inside and outside the hotel could be disruptive, so consider this when selecting a room, especially if you are a light sleeper.

Some guests mentioned discrepancies between the room they booked and the actual room provided, so it's advisable to verify the room details before confirming the reservation.

The hotel's proximity to the city center and nearby attractions makes it a convenient choice for exploring Morelia, providing easy access to key sites and dining options.

While some guests found the hotel well-maintained, others reported issues with room cleanliness and sanitation, so it's advisable to check recent reviews regarding this aspect.

A few guests had negative experiences during check-in, including issues with reservations and payment, so it's recommended to ensure all details are confirmed and clarified upon arrival.

If you are traveling by car or motorcycle, note that the hotel offers secure parking, but some guests mentioned additional charges and limited space, so it's worth confirming these details in advance.

Some guests found the rooms to be small and lacking in amenities such as hot water, so it's advisable to consider your preferences and requirements when selecting a room.

Several guests appreciated the kindness and good service provided by the hotel staff, contributing to a positive overall experience during their stay.

If planning a visit, consider the high and low seasons to make the most of your trip, taking into account factors such as weather and potential crowds.