|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Parking (free), Pool (indoor), Safe|
|Activities||Fitness center, Game room|
|Policy||Pets not allowed|
Good, 156 reviews across the web
|Breakfast||88% found the |
|Service||88% found the |
|Hotel||Hotel is nice enough. 75% of guests gave positive comments.|
|Dining Experience||75% |
|Reception||73% said the |
|Hotel Building||Building is not very nice. 55% negative comments.|
|Beds||61% didn't like the |
|Old/New Room||For 62%, the |
|Noise Level||82% thought it was |
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refrig, but no microwave, white line through tv advertised HBO no HBOHeater/AC worked great
The hallways seemed worn. It was a cold day and we could warm up the room but the bathroom was and stayed ice cold. There was no heat going to the room at all and although we made the room itself very warm it didn't help the bathroom.For the price it was ok, clean room, linens etc. Bathroom needs warm air though.
The room was very comfortable and nice for the price. However, the shower was to die for. Also, since I was going to the casino, it was a perfect location--only 7-10 miles away!
The only negative was the carpet in the hallways--not the room. I would suggest a good cleaning.Before I stay at any hotel, I almost, always check on reviews and this was no difference. However, I factor in competitors getting on to say negatives things. After reading the reviews, I was a bit concerned but for the price and location, for one night, I thought I would reconsider. And, I am very happy I did. Overall, with the exception of cleaning the hallway carpets, I would rate the hotel a 3+. We had a king bed that was clean and comfortable, carpet, room and shower were excellent! I hope other people would ignore the 'negative comments' and visit if they are in the area. Also, breakfast was nice because my husband is a big waffle fan. We enjoyed our stay!
They gave our room away and promised us a refund that we are still waiting for....since February!!!
The hotel was a total disappointment. We were first given a room with holes in the bedspread, very soiled and stained chairs, dirty bed bases.After complaining, we were given the room next door which was not much better. Housekeeping is extremely poor.
The staff was very apologetic; finally gave us a king suite which was better at a lower rate but still not a hotel I would recommend at all.Bkfst was decent. The swimming pool area needs a lot of updating.I booked the room for $xx but not worth it.If the hotel was updated and housekeeping improved 10 times, then it would be ok staying there. The staff is friendly and cordial. The location isn't bad. I would not stay there again.
The front enterance was nice and the staff were frendily.
This place was not impressive at all. I was not looking for a five star hotel but a clean hotel would have been nice. The room was not cleaned it was perfume sprayed and made to look clean. The beds were old and we did not sleep well and the breakfast! HaThis Hotel did not meet our expectations. We have a family of four and can usually find the positive in almost any situation. Our trip was only a two day stay and with a few changes we could have had a decent experience. The room was not cleaned well but instead they used a glade plug in to cover up the lack of effort to clean. The heater in the room did not have a comfortable setting. We either froze or roasted there was no in between. The breakfast both days we stayed was a great spread of cold eggs, no coffee, unclean counters, and rubber sausages! The only positive were the waffles that you made yourself. It was obvious that there was ...
Paul (the manager was excellent) he was very understanding when I needed a few minutes to gather my belongings to head for check-out. He even gave me an extra tooth brush and toothpaste. Jasmine, was very nice and accommodating when I called with questionPrice, room, location and breakfast was on point!!!
The pool area was a little cool. Can be warmer. Also I personally think that they should have a micro and fridge in each room.We were there tubing for the weekend at Camelback and enjoyed our weekend stay. The staff was very friendly and helpful. I would definitely stay there again. We enjoyed the pool and the breakfast was good too.
The staff was great and the room spotless. I will definitely stay there again.
I have two minor gripes. The eggs and sausage on the breakfast buffet were cold. The tub was cleaned heavily with bleach. But the waffles and other items on the buffet made up for it. I will definitely book a room there again.Free wifi, excellent staff, good location, no gripes here. I have no complaints and will definitely stay there again. Next to ideal for skiing at Camelback. Make your own waffle at breakfast (better than the cold eggs/sausage). My sister (the smart one) made one and the rest of us soon followed. Reasonable price, great service.