|General||24 hour front desk, Air-conditioned, Bar/Lounge, Cable or satellite TV, Coffee shop, Cribs available, Express check out, No smoking, Non-smoking rooms available, Parking, Restaurant, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
Excellent, 765 reviews across the web
|Service||97% found the |
|Beds||88% said the |
|Bathroom||84% were |
|Room Size||82% thought |
|Reception||70% said the |
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location in downtown Napa, friendly service,free parking.Very nice. Got upgraded to small suite. Perfect downtown location, walking distance to many restaurants and shopping.
Personal check-in (No registering lines!!) Glass of wine upon arrival! Treats to indulge in waiting in your room!
not a thing.
Our room windows faced the outside terrace so I felt a little uncomfortable having the curtains open because people could see in. Other than that absolutely no complaints.Great hotel, nice staff and excellent restaurant. The location is perfect, its a short walk to everything.
Clean,Modern, Spacious! Free beverages and wifi!!!
Loved the size of the room very comfortable, we were on the fifth floor which was quite great for sleeping. Comps on the beverages and snacks. Fresh water to drink in the lobby was also nice.As soon as we pulled up to the hotel we were greeted, luggage was taken care of immediately. We had requested an early check in and room was ready for us. Check in was quick and off we were escorted to our room for the next five nights. Housekeeping came in everyday fresh towels made bed and replenish any of the beverages we had helped ourselves to, did I mention it's complimentary. Definitely recommend this hotel, great location, shops and restaurants are within walking distance.
We had a beautiful bright suite with a big tub by the windows.
There was no top sheet on the bed. Only a duvet so it did get warm at night. The staff brought us a sheet when we asked.We had a great experience overall and would definitely go back. We loved the location and atmosphere of the hotel. The mini bar soft drinks and snacks were delicious and free. The concierge was very friendly and helpful for booking wine tours and dinner reservations.
Was not as expected. No sofa bed. Hotel couldn't move us due to booked status and said they would follow up next day. Never did they mention it again - left it without following up at all. We did get a cot - but $XXX a night not worth it to sleep on a cotWill not recommend.
They greet you at the door, they check you in while you have a glass of wine and relax. Cool.Great experience. I enjoyed the large bed, great view of downtown Napa, big bathroom and shower, and a nice feel. Great place for couples.