Skip to main content

Back to all Napa hotels

Andaz Napa

Search hundreds of travel sites at once for hotel deals at Andaz Napa

1450 First Street, Napa, CA 94559, United States

+1 707 687 1234

$262+

Andaz Napa

Overview
Reviews
Photos
Map

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

Andaz Napa - Napa - Bar

Provided by ICE Portal

Andaz Napa - Napa - Restaurant

Provided by ICE Portal

Overall guest ratings

8.9/10 Excellent

Based on 565 reviews

Review highlights

Location

9.8
Vibe

9.2
Room

7.7
WiFi

5.0

Good to know

Stylish hotel
Accessible parking
Friendly atmosphere
Awesome terrace

Nearby

About

The Andaz Napa is a 141 room boutique hotel located in downtown Napa. Centrally located in the revitalized "West End" the Andaz provides an excellent location to explore and discover all that Napa has to offer.

Hyatt

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
ATM on-site
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
No smoking
Restaurant
Bar/Lounge
24 Hour Front Desk
Safe
Storage available
Terrace/Patio
Adults only
Business center
Spa
Express check out
Air-conditioned
Coffee shop
Free Internet
Free parking
Wedding services

Guest Reviews

All Reviews

Couples

Families

Overall Rating

8.9 Excellent

Based on 565 reviews

Location

9.8

Vibe

9.2

Service

9.1

Value for money

8.5

Bar and Beverages

8.2

Breakfast

7.7

Room

7.7

WiFi

5.0

Overall Rating

9.0 Excellent

Based on 468 reviews

Location

9.6

Service

9.2

Vibe

9.1

Bar and Beverages

8.4

Value for money

8.4

Breakfast

7.8

Room

7.5

Comfort

7.2

Overall Rating

9.2 Excellent

Based on 96 reviews

Location

9.6

Service

9.2

Amenities

9.0

Room

7.6

Comfort

7.5

Recent Reviews

All reviews
Positive
Neutral
Negative

7.1

Pros: hotel itself is nice - rooms are great, location is great, free parking.

Cons: check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there. no apologies, no empathy. at 4:30pm, here was my exchange with them: check-in staff: they're working on your room right now me: 'no they're not, i just walked by the room and no one's there check-in staff: i'm not sure but they're working on your room right now me: i literally just walked by the room - there's no one working on it check-in staff: they're working on it right now, and we'll let you know as soon as its ready oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.

Reviewed Feb 2017

review from
2.5

In need of better maintenance; it was loud.

Pros: The bed was uber comfy.

Cons: Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.

Reviewed Dec 2016

review from
8.0

Pros: Great breakfast, great location Great service

Reviewed Aug 2016

review from
10.0

Andaz Napa Review

Pros: The highs -Beautiful bathroom -Extremely fast check in -Complimentary wine -Complimentary non-alcoholic snacks and drinks in the room -The bed -The Decor -the SILENCE

Cons: The Lows -That we stayed such a short time

Reviewed Feb 2016

review from
10.0

Restored my gaith

Pros: Informal but attentive service,comfortable roomwhere everything worked . Young friendly helpful staff. Great breakfast. Walking distance toany shops and sites.

Cons: I was at a Hyatt property,Pier 66, in Fort Lauderdale last month and it was BAD, a disaster and i almost canceled this booking glad I Didnt

Reviewed Mar 2015

review from

10.0

Andaz Napa Review

Pros: The highs -Beautiful bathroom -Extremely fast check in -Complimentary wine -Complimentary non-alcoholic snacks and drinks in the room -The bed -The Decor -the SILENCE

Cons: The Lows -That we stayed such a short time

Reviewed Feb 2016

review from
10.0

Restored my gaith

Pros: Informal but attentive service,comfortable roomwhere everything worked . Young friendly helpful staff. Great breakfast. Walking distance toany shops and sites.

Cons: I was at a Hyatt property,Pier 66, in Fort Lauderdale last month and it was BAD, a disaster and i almost canceled this booking glad I Didnt

Reviewed Mar 2015

review from

7.1

Pros: hotel itself is nice - rooms are great, location is great, free parking.

Cons: check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there. no apologies, no empathy. at 4:30pm, here was my exchange with them: check-in staff: they're working on your room right now me: 'no they're not, i just walked by the room and no one's there check-in staff: i'm not sure but they're working on your room right now me: i literally just walked by the room - there's no one working on it check-in staff: they're working on it right now, and we'll let you know as soon as its ready oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.

Reviewed Feb 2017

review from
8.0

Pros: Great breakfast, great location Great service

Reviewed Aug 2016

review from

2.5

In need of better maintenance; it was loud.

Pros: The bed was uber comfy.

Cons: Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.

Reviewed Dec 2016

review from

Photos

Andaz Napa - Napa - Bar

Provided by ICE Portal

1/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

3/23

Andaz Napa - Napa - Bar

Provided by ICE Portal

4/23

Andaz Napa - Napa - Lobby

Provided by ICE Portal

5/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

6/23

Andaz Napa - Napa - Lobby

Provided by ICE Portal

7/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

8/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

9/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

10/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

11/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

12/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

13/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

14/23

Andaz Napa - Napa - Restaurant

Provided by ICE Portal

15/23

Andaz Napa - Napa - Conference room

Provided by ICE Portal

16/23

Andaz Napa - Napa - Conference room

Provided by ICE Portal

17/23

Andaz Napa - Napa - Conference room

Provided by ICE Portal

18/23

Andaz Napa - Napa - Restaurant

Provided by ICE Portal

19/23

Andaz Napa - Napa - Bedroom

Provided by ICE Portal

20/23

Andaz Napa - Napa

Provided by ICE Portal

21/23

Andaz Napa - Napa - Bedroom

Provided by Hotels.com

22/23

Andaz Napa - Napa - Bedroom

Provided by Hotels.com

23/23

Map