|Distance to city center||0.2 mi|
|Nearest Airport||Santa Rosa Sonoma County|
|Distance to airport||31.9 mi|
|alcoholic drinks||in 14 reviews|
|andaz||in 9 reviews|
|bed was comfortable||in 9 reviews|
|bottle of champagne||in 7 reviews|
|downtown napa||in 28 reviews|
|free bottles of water||in 6 reviews|
|free parking||in 29 reviews|
|glass of wine||in 15 reviews|
|great breakfast||in 36 reviews|
|great location||in 78 reviews|
|live music||in 9 reviews|
|nice hotel||in 66 reviews|
|paid upgrade room||in 7 reviews|
|relax and unwind||in 5 reviews|
|restaurants and shops||in 2 reviews|
|room had a fireplace||in 7 reviews|
|self-park or valet||in 7 reviews|
|short drive to wineries||in 7 reviews|
|staff was great||in 56 reviews|
|terrace bar||in 38 reviews|
We could have been given the room that we paid for. Which was 2 king size beds. Not a really poor quality fold out sofa bed. My 2 kids had to sleep with me in one king.
The terrace on the 2nd floor was fantastic. Front desk Staff was friendly and helpful. Welcome glass of wine was a nice touch. Free parking. Good location in downtown Napa, walking distance to restaurants, shops, and tasting rooms.
Andaz made our honeymoon extremely special. As soon as we arrived we were greeted with
great BUT AC
Loved ambience, location, staff, live entertainment.
AC in our room was broken/sounded like a truck. Couldn't sleep, which was very frustrating, especially considering the price. The manager was great and credited back some of the nightly rate. Great that managers are empowered to assist patrons on the spot.
hotel itself is nice - rooms are great, location is great, free parking.
check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there. no apologies, no empathy. at 4:30pm, here was my exchange with them: check-in staff: they're working on your room right now me: 'no they're not, i just walked by the room and no one's there check-in staff: i'm not sure but they're working on your room right now me: i literally just walked by the room - there's no one working on it check-in staff: they're working on it right now, and we'll let you know as soon as its ready oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.
In need of better maintenance; it was loud.
The bed was uber comfy.
Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.
Great breakfast, great location Great service
Andaz Napa Review
The highs -Beautiful bathroom -Extremely fast check in -Complimentary wine -Complimentary non-alcoholic snacks and drinks in the room -The bed -The Decor -the SILENCE
The Lows -That we stayed such a short time
Restored my gaith
Informal but attentive service,comfortable roomwhere everything worked . Young friendly helpful staff. Great breakfast. Walking distance toany shops and sites.
I was at a Hyatt property,Pier 66, in Fort Lauderdale last month and it was BAD, a disaster and i almost canceled this booking glad I Didnt
Andaz Napa is a lifestyle boutique hotel that is conveniently located in downtown Napa, California. The hotel offers more than 9,000 square feet of event space and 141 guestrooms including 91 suites. This is an excellent location for visiting local attractions or to use as an elegant wedding venue. Guests at Andaz Napa may enjoy property amenities including access to the next-door pool and fitness center, wine tastings, and valet parking. In-room amenities include free WiFi, room service, hickory hardwood floors, marble bathrooms with waterfall showers and oversized soaking tubs, and a complimentary minibar with snacks and beverages. Andaz Napa is perfectly situated for exploring the beautiful Napa Valley vineyards, local art, and exquisite dining. Just over 5 miles away from the hotel’s doorstep is Artesa Vineyards & Winery which is a 350-acre estate that devotes 150 acres to Chardonnay and Pinot Noir grapes. Vineyards aren’t the only attractions here. Across the street is Oenotri, a restaurant that specialized in rustic Southern Italian cuisine. Guests can also easily enjoy the night scene in Napa with a 5-minute walk to Blue Note Napa where upscale jazz and dinner are offered in the historic Napa Valley Opera House. The boutique spaces at Andaz Napa are the perfect setting for intimate wedding gatherings. In particular, the Mercantile Terrace can accommodate up to 200 guests making this 4,500 square foot outdoor space and ideal reception venue. Furthermore, catering services are available through the hotel for convenient planning. Napa is a well-known and beloved area known for its romantic and relaxing offerings. The best way to get the downtown and countryside experience here is to stay at Andaz Napa.
Based on 1,135 reviews
Policies vary by room type and provider.
|Napa County||5.8 mi|
|Concord Buchanan Fld||24.7 mi|
|Vallejo, California||11.3 mi|
|Vallejo Six Flags Discovery Kingdom (Seasonal), Vallejo, California||11.5 mi|