Staff was friendly, helpful and professional. Our room was smaller than expected with a bathroom for handicapped persons. The bathroom door would not close properly.The bed was small but comfortable. The room phone was not audible. Wi-fi was very responsive.
We entered the Avalon to friendly staff and were quickly checked into our room. We entered the room to squeaky floors. There was no way to get to the bathroom in the middle of the night without waking others. The beds were quite comfortable and the amenities including those in the bath were very nice.
The squeaky floors were the most disappointing aspect of this hotel.
Nice size room, comfortable beds and large bathroom for the three adults. Sofa bed marginal mattress, tv did not work well had to be rebooted twice, elevators very slow, nice coffee machine in lobby, didn't try buffet breakfast ($15), nice location for subway and restaurants in area
Front desk not answering phone from room,tv not working, slow elevators,over charge by hotels.com....price went from stated Dalit price to almost +$200
The staff was very helpful
The condition of this property is way past time to update. I asked for coffee maker in my room. The carafe still had old coffee in it.
Good location. Bed was nice. Free wi-fi. Good price.
Front desk clerk was curt. HVAC was wonky. Bath door wouldn't close. Hardwood floor was loose.
large room for NY staff is pleasant
rooms not cleaned at convenient hours. we were out of the roomm from 8:30 am till 3pm and room still hadn't been cleaned,we complained and a quick but not acceptable job was done, the next day maids wanted to clean in the afternoon so we had to leave the room when our granddaughter wanted to nap and they didn't do a good job.breakfast too expensive
Quiet, reasonable position for walking most places for active people
cheap plastic flooring material on bedroom floors with no rugs. Prices high for location
Location was about right, for access to Manhattan in all directions. There was a very visible labor dispute during the length of our stay, and we benefitted from this with a "no extra cost" upgrade to our room (from Deluxe to Executive).
The Restaurant was a rip-off - poor menu, poorly presented and often semi-cold - so, poor value. Breakfast was definitely not up to standard. We complained verbally, but we were merely told to fill out a complaints form by the restuarant staff, who didn't want to know really. Eat elsewhere, plenty of choice out and about. We did not have time to do so, but this review will suffice if it comes to their attention how we felt
spacious room, jacuzzi bath,spacious bathroom, good breakfast. very good situation midtown
The size and space in the room.