The Avalon Hotel, New York Hotels from $282

Guest reviews

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Couples
Families
Business
Solo

Overall Rating

Based on 1,902 reviews

Location

9.6 "Terrific location."
Service

9.3 "World class service."
Comfort

7.9 "High comfort."
Room

6.9 "Rooms are ok."
Breakfast

6.1 "Breakfast is mediocre."
WiFi

5.1 "Internet is average."

Overall Rating

Based on 970 reviews

Location

9.7 "Terrific location."

9.4 "94% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."
Service

9.3 "World class service."

9.8 "98% found the staff to be very friendly."

9.1 "91% thought the service was very professional."
Comfort

7.4 "High comfort."

9.1 "91% thought rooms were spacious."

8.3 "83% said the beds were comfortable."

9.2 "92% liked the big bathroom."
Room

7.0 "Nice rooms."
Breakfast

6.2 "Breakfast is mediocre."
Food

5.9 "Food is average."
Vibe

5.2 "Vibe was decent."

6.5 "Only 65% thought, the hotel was stylish."
WiFi

5.0 "Internet is average."

3.3 "67% said the wifi quality was bad."

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Overall Rating

Based on 627 reviews

Location

9.5 "Terrific location."

9.4 "94% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

9.4 "World class service."

9.7 "97% found the staff to be very friendly."

9.0 "90% thought the service was very professional."

8.1 "81% said the reception staff was great."

8.9 "Housekeeping was great, according to 89%."
Comfort

7.9 "High comfort."

9.5 "95% thought rooms were spacious."

8.4 "84% said the beds were comfortable."

9.2 "92% liked the big bathroom."
Room

7.2 "Nice rooms."

9.5 "95% thought rooms were spacious."

8.4 "84% said the beds were comfortable."

7.3 "73% were happy with the bathroom."

8.3 "83% said rooms were clean."

9.2 "92% liked the big bathroom."
Breakfast

6.0 "Breakfast is mediocre."
Vibe

5.5 "Vibe was decent."
WiFi

5.3 "Internet is average."

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Overall Rating

Based on 152 reviews

Location

9.7 "Terrific location."
Service

9.0 "World class service."

9.2 "92% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Cleanliness

8.7 "Generally very clean."

8.3 "83% said rooms were clean."
Comfort

8.0 "Comfort level is high."

9.4 "94% thought rooms were spacious."

8.5 "85% said the beds were comfortable."
Room

7.1 "Nice rooms."

9.4 "94% thought rooms were spacious."

8.3 "83% said rooms were clean."

8.5 "85% said the beds were comfortable."
Vibe

5.4 "Vibe was decent."

6.9 "Only 69% thought, the hotel was stylish."

Overall Rating

Based on 152 reviews

Location

9.7 "Terrific location."
Service

9.3 "World class service."

9.7 "97% found the staff to be very friendly."
Comfort

8.0 "Comfort level is high."

9.4 "94% thought rooms were spacious."

8.8 "88% said the beds were comfortable."
Room

7.0 "Nice rooms."
Amenities

5.6 "Average amenities."

5.5 "55% thought the building was acceptable."
Breakfast

5.4 "Breakfast is mediocre."
WiFi

4.8 "Internet is poor."

3.2 "68% said the wifi quality was bad."
Vibe

4.8 "Vibe wasn't good."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

Good to know

"Comfortable beds"

"Spacious rooms"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

review from

Huge room

Reviewed Sep 2016
8.2

review from

Great location between 2 subway lines and a short walk to Penn station. Room was very large and clean. I would definitely stay here again.

Reviewed Jul 2016
8.0

review from

Decent location, very convenient to 6 subway which is great to get up and down the east side of Manhattan. Very helpful staff. Not a great few blocks for bars and restaurants and nothing much to speak of in the hotel itself. Wood veneer floors in rooms are probably easier to keep clean but not very comfortable or inviting.

Reviewed Jun 2016
4.2

review from

Price. Bathrooms were clean and nice. Spacious. The facility felt very old and outdated. The quality of the floors, rugs, couches, shades was all poor. The floors were fake wood linoleum that moved around under your feet. The rooms need upgrades. The views out the back are straight into a construction site.

Reviewed Mar 2016
8.0

review from

Wifi was really spotty the first day, and the shower was installed with hot and cold reversed.

Reviewed Feb 2016
10.0

review from

Great location, excellent price, friendly staff No issues

Reviewed Feb 2016
6.5

review from

The next two nights they changed the room and the room was great. The first two nights room was not having heating. it was uncomfertable.

Reviewed Feb 2016
10.0

review from

Clean, friendly staff and excellent location. The rooms were large and quiet and the beds were comfortable. Wifi seemed to work well. Bonus free coffee and hot chocolate in the lobby.

Reviewed Feb 2016
10.0

review from

Very nice and large room. Staff was friendly and accommodating. The lobby is small and not overly impressive. The neighborhood is safe but not one of the premier locations in NYC so you'll need to cab or subway to restaurants/meetings/site seeing. Fortunately it is very centrally located. Given what I Paid for the room, I would definitely stay there again Lobby and Immediate Neighboorhood

Reviewed Dec 2015
7.7

review from

The spacious room, boutique/ old style hall ways and lobby, location next to empire state building and in Korea town At 2am the vent started blowing out heat even though thermostat was set on cool. Woke up to 80 degrees in the room, had to call front desk to come check it out. They said cuz the vent system is so old, there is no varying the temp. So he just turned it off and opened the window. However it was also about 30 degrees outside so as much as that felt good in the beginning, woke up again a couple hrs later to a freezing cold room. Then I had to be up early for an appt so felt as if I got no sleep :(

Reviewed Dec 2015
6.8

review from

Staff was friendly, helpful and professional. Our room was smaller than expected with a bathroom for handicapped persons. The bathroom door would not close properly.The bed was small but comfortable. The room phone was not audible. Wi-fi was very responsive.

Reviewed Sep 2015
6.0

review from

We entered the Avalon to friendly staff and were quickly checked into our room. We entered the room to squeaky floors. There was no way to get to the bathroom in the middle of the night without waking others. The beds were quite comfortable and the amenities including those in the bath were very nice. The squeaky floors were the most disappointing aspect of this hotel.

Reviewed Aug 2015
7.7

review from

Nice size room, comfortable beds and large bathroom for the three adults. Sofa bed marginal mattress, tv did not work well had to be rebooted twice, elevators very slow, nice coffee machine in lobby, didn't try buffet breakfast ($15), nice location for subway and restaurants in area Front desk not answering phone from room,tv not working, slow elevators,over charge by hotels.com....price went from stated Dalit price to almost +$200

Reviewed Jul 2015
8.0

review from

The staff was very helpful

Reviewed Jun 2015
6.2

review from

The condition of this property is way past time to update. I asked for coffee maker in my room. The carafe still had old coffee in it.

Reviewed Feb 2015
6.0

review from

Good location. Bed was nice. Free wi-fi. Good price. Front desk clerk was curt. HVAC was wonky. Bath door wouldn't close. Hardwood floor was loose.

Reviewed Nov 2014

10.0

review from

Huge room

Reviewed Sep 2016
8.2

review from

Great location between 2 subway lines and a short walk to Penn station. Room was very large and clean. I would definitely stay here again.

Reviewed Jul 2016
8.0

review from

Decent location, very convenient to 6 subway which is great to get up and down the east side of Manhattan. Very helpful staff. Not a great few blocks for bars and restaurants and nothing much to speak of in the hotel itself. Wood veneer floors in rooms are probably easier to keep clean but not very comfortable or inviting.

Reviewed Jun 2016
8.0

review from

Wifi was really spotty the first day, and the shower was installed with hot and cold reversed.

Reviewed Feb 2016
10.0

review from

Great location, excellent price, friendly staff No issues

Reviewed Feb 2016
10.0

review from

Clean, friendly staff and excellent location. The rooms were large and quiet and the beds were comfortable. Wifi seemed to work well. Bonus free coffee and hot chocolate in the lobby.

Reviewed Feb 2016
10.0

review from

Very nice and large room. Staff was friendly and accommodating. The lobby is small and not overly impressive. The neighborhood is safe but not one of the premier locations in NYC so you'll need to cab or subway to restaurants/meetings/site seeing. Fortunately it is very centrally located. Given what I Paid for the room, I would definitely stay there again Lobby and Immediate Neighboorhood

Reviewed Dec 2015
8.0

review from

The staff was very helpful

Reviewed Jun 2015

7.7

review from

The spacious room, boutique/ old style hall ways and lobby, location next to empire state building and in Korea town At 2am the vent started blowing out heat even though thermostat was set on cool. Woke up to 80 degrees in the room, had to call front desk to come check it out. They said cuz the vent system is so old, there is no varying the temp. So he just turned it off and opened the window. However it was also about 30 degrees outside so as much as that felt good in the beginning, woke up again a couple hrs later to a freezing cold room. Then I had to be up early for an appt so felt as if I got no sleep :(

Reviewed Dec 2015
6.8

review from

Staff was friendly, helpful and professional. Our room was smaller than expected with a bathroom for handicapped persons. The bathroom door would not close properly.The bed was small but comfortable. The room phone was not audible. Wi-fi was very responsive.

Reviewed Sep 2015
7.7

review from

Nice size room, comfortable beds and large bathroom for the three adults. Sofa bed marginal mattress, tv did not work well had to be rebooted twice, elevators very slow, nice coffee machine in lobby, didn't try buffet breakfast ($15), nice location for subway and restaurants in area Front desk not answering phone from room,tv not working, slow elevators,over charge by hotels.com....price went from stated Dalit price to almost +$200

Reviewed Jul 2015

4.2

review from

Price. Bathrooms were clean and nice. Spacious. The facility felt very old and outdated. The quality of the floors, rugs, couches, shades was all poor. The floors were fake wood linoleum that moved around under your feet. The rooms need upgrades. The views out the back are straight into a construction site.

Reviewed Mar 2016
6.5

review from

The next two nights they changed the room and the room was great. The first two nights room was not having heating. it was uncomfertable.

Reviewed Feb 2016
6.0

review from

We entered the Avalon to friendly staff and were quickly checked into our room. We entered the room to squeaky floors. There was no way to get to the bathroom in the middle of the night without waking others. The beds were quite comfortable and the amenities including those in the bath were very nice. The squeaky floors were the most disappointing aspect of this hotel.

Reviewed Aug 2015
6.2

review from

The condition of this property is way past time to update. I asked for coffee maker in my room. The carafe still had old coffee in it.

Reviewed Feb 2015
6.0

review from

Good location. Bed was nice. Free wi-fi. Good price. Front desk clerk was curt. HVAC was wonky. Bath door wouldn't close. Hardwood floor was loose.

Reviewed Nov 2014

The Avalon Hotel

$282+

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