||||Okay - 364 reviews|
Overall Rating - Okay - 364 reviews
Room size is large. Not far from downtown.
The staff there seemed to be less positive than staff elsewhere.
There was no heat in the room. Too much money.Not worth what I paid
||||Good - 271 reviews|
Overall Rating - Good - 271 reviews
This hotel exceeded our expectations. There were a number of reviews that gave it a '1' star, so I was worried. We only needed a place to sleep for one night. So, we didn't want to pay a ton of money. This was perfect. Everything really clean!
The general manager was absolutely rude and disrespectful. We ended up packing up the night we checked in and checked out. Leaving before spending a single night. They refused to issue us a refund and told me to call corporate.There was a mix up with our reservation and the hotel did not check us in as two guests. When my wife was dropped off at the hotel her room key was not activated. The hotel staff checked her ID and was issuing her a room key when the general manager came out and confiscated the existing key and refused to let her in the room. I called and spoke with the staff and they told me they would let her in, but the general manager once again overrode this. She was not even permitted to use the bathroom, since she apparently was 'not a guest' according the the GM. When I arrived it only got worse. He told me that I needed to learn how to control my wife, who was crying at this point due to her poor treatment. We packed up and...