Excellent, friendly service from staff. Easy to locate and close enough to the city.
Lack of staff. Lack of information about Norwich.
Someone to greet me on arrival. Well lit. Separate and accessible lounge area. Own key. Payment taken on arrival so free to leave following morning.
access available at all times to room, car parking, walking distance to town
Ensuite facilities were to small for comfort, I believe not worthy of 4star rating, as was food quality at breakfast! deep cleaning of some elements within room needed (extractor fan) also I would suggest needs uprating as condensation is affecting decoration (rm 16)
Clean and modern.Breakfast was good and also included into the price that we pay,although during the time we booked online,it stated that breakfast was not included.
Out of the city so quieter but a good bus service if needed, good parking facilities.
The staff were very helpful and welcoming. The room was comfortable and very modern, it was very clean also. It was clearly visable from road and easy to get to from city centre. A great stay.
A very nice modern room with a nice feel
We like the help yourself breakfast although we felt it could have been a little more tasty!! The sausages could have been more meaty!
Excellent cleanliness, buffet-style full English breakfast, car parks for about 10 cars
Everything! The staff, welcome; The room was new well apointed and spotless. The breakfast was fresh, wholesome and well presented. the guest house offers excelent off street parking. This is clearly a new bussiness venture and I wish them every success. Keep up these excellent standards and look forward to continued recomendations and repeat custom. I have suggested to Norwich Union that they put you on their recomendation. You are a credit to the city of Norwich