Staybridge Suites Chicago-Oakbrook Terrace By IHG

Guests have consistently praised the staff, describing them as amazing, friendly, and helpful.

Guests have mentioned issues with water pressure, musty smells, and maintenance, including old furniture and malfunctioning appliances.

Guests have appreciated the spacious suites, comfortable beds, and the availability of amenities like a full kitchen and separate living area.

While some guests have reported cleanliness issues such as dirty carpets and unclean bathrooms, others have found the rooms to be clean and well-maintained.

The hotel offers complimentary breakfast, a fitness center, and a pet-friendly environment, along with a convenient location close to restaurants and shopping.

Some guests reported issues with the cleanliness and maintenance of lower floor rooms, so consider requesting a room on a higher floor for a potentially better experience.

Ensure that all amenities in the room, such as the microwave and bathroom fixtures, are in good working condition upon check-in to avoid inconveniences later.

The hotel's location is close to various restaurants and shopping areas, providing convenient dining options outside the hotel premises.

Several guests mentioned musty smells in their rooms, so it's advisable to check the room for any odors upon arrival and request a change if necessary.

Double-check the room type upon arrival to ensure it matches the reservation, as some guests reported discrepancies between the booked and provided room types.

Some guests encountered maintenance issues such as broken appliances and dirty carpets, so it's advisable to report any problems promptly to the staff for resolution.

Opt for a room on a higher floor to potentially avoid noise disturbances, as some guests reported issues with noise on lower floors.

Upon arrival, inspect the room for cleanliness and report any issues to the staff, as some guests reported cleanliness concerns during their stay.

Double-check that the hotel has the correct reservation details upon arrival, as some guests experienced challenges with their reservations not being found initially.

Take advantage of the hotel's proximity to attractions such as Oakbrook Center Mall and Drury Lane Theater for leisure and entertainment during your stay.