The Hotel had a very good Breakfast with alot of choice for everyone: The Location for the Hotel was ideal for Shopping & Eating out. The Hotel is not far from the beach front & railway station.
The Shower & Bath was rank. The hotel decor was poor and needed a paint up. Parking was terrible.
We were upgraded to what seemed a more appropriate family room when we discovered our toilet didn't flush. I might not have given such a good review had we stayed in the significantly smaller room. The second room was nicely spacious and extremely well located. The day staff was very helpful and accommodating. The breakfast was included and had more and better variety than the breakfasts we paid extra for.
I didn't like that we were put into a very small room at first with a broken toilet, or that because we didn't include a note requesting a child cot we weren't going to receive one. They redeemed themselves though by finding us a cot for the last night.
The price, location and facilities
Cood location, good price:-),
A little bit noisy, small room.
the location is spot on for bars, shops and the market, the room was clean to reasonable standard.
situated on a pedestrian street is awkward for unloading bags etc, unless you're really lucky there is no view as the Hotel is terraced, the floorboards in the room creak when somone walks through the hallway. the bar is unwelcoming.
its place is strategic to visit the city of Oostende, the price is also very good according to the service
The hotel smelled bad, the room was exremely small, with one window facing a bank of airconditioners on a wall opposite the window (no view). The room was dirty, with food from a previous guest still under the bed and lots of dust still stuck in corners. You only get one hotel room key. The walls are extremely thin and we were awoken several times fby other guests that opened their doors, and the doors to the hallway where we stayed. On top of that, it rained, so all in all we aren't happy at all about our stay.
Not happy that the fire alarm went off and was later to be found out that it was a false alarm.no one came around to inform the remaining people who were making there way out that it was a false alarm!
It is very central, close to the beach and shops. Hotel staff are very polite. Decent sized room.
It could do with some renovation, fresh coat of paint, carpets etc.
Staff very friendly, helpful. Breakfast very good. Value for money. Bedlinen very clean.
A shock to be told cash only accepted on check in. Bathrooms in need of updating.