G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within.
Staff service was excellent. My wife had an acute vomitting on the first day of stay & we had requested for a call-in doctor to our room in the evening. The doctor was called in by the hotel staff very quickly & Ms Punitha Mary, the Service Manager did a follow up with us after the consultation. On the next day, my wife received a beautiful bouquet of roses from the hotel (sent by Ms Punitha Mary). We were surprised but appreciated the warmth thoughts, & my wife had decided to pose the photo of the flowers & our trip in facebook to compliment G hotel. Thank you & we had a wonderful stay in your hotel.
Gorgeous hotel, big beds, lovely bathrooms and fittings throughout. Lighting is lovely
Bed is hard
The Ice-Cream at check-in! Excellent idea!
Slowness of check-in.
The car park have no clearly show which way is the entrance to the hotel.
The staff are very friendly, they upgraded one of my rooms to the executive floor when I told them that we have booked another room at the same floor. The welcome ice cream was lovely and even my parents in law loved the ice cream to bits! The lobby was huge and my kids loved sitting on the sofa while waiting for us to check in. Our bath room was very big and the sea view was a bonus while taking a bath! Will return again!
Location is excellent n very comfortable indeed. The apple iflavoured ice cream served during check in was a pleasant surprise. My family and I did enjoy our stay n wouldvrecommend it to our friends
The big non smoking sign on the front glass is quite misleading as smoking was allowed in the lobby and ashtrays were actually provided
The decoration ,full facilities, close to shopping mall and restorants
Shawer place drain slow, not all water going to the drain
The location beside Gurney plaza was convenient for shopping.
The efficient staff
Airconditioning in the room and a part of the carpet was perpetually wet
View, room both were excellent. Location next to Gurney Plaza very convenient.
On checking in the price was lower. We asked if it included all charges & were told "Yes". On checking out RM40/day was added . . . "Service charge & tax". We felt this was very deceptive since they said all charges were included at check-in. However, the price your service showed was accurate.