With a stay at Sunway Hotel Georgetown Penang, you'll be centrally located in Penang, steps from Penang Times Square and minutes from Sun Yat Sen Museum. This family-friendly hotel is within close proximity of Hin Bus Depot Art Centre and KOMTAR.
Make yourself at home in one of the 250 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and babysitting/childcare.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Welcome drink at the lobby was excellent service for the customers..
Frequent checks on the toilet maintenance will be appreciated due to faulty or blocked toilet cistern..
Reception service was very efficient.
Restaurant service was not ok. This is common problem as young employee these days were not being train to give 'priority' to guests, take note of their request and be observant what and who need to be attended. No basic courtesy with smile and greeting. I guess hotelier need to constantly address to this issue to make the guest feel very welcome.
it closed to many food stalls
1. the staff check-in counter are not willing to give us the king size bed room which we have reserved and confirmed in 4 days before. finally, they gave us after we hv "told" them again and again 2. as we had to catch early flight, we hv told them to prepare the breakfast boxes to us instead the bf buffet, they promised but finally when we check-out at 6am, we could not get our breakfast boxes
Street Hawker food (that's what penang is famous for) was very easily available - it was just down the road.
Location is strategic
facilities and the services is very poor, i have been waited for 45 mins to check in, and they request to wait for 40 mins more for the king size bed which they claimed that the previous customer was still occupied the room even the check out time is over, i need to mentioned it was 3pm that time. Is this the service to what so-call the four star hotel should provided?