Pros (+) Like ur friendly staffs. Helpfull to guest. My mom was sick in ouR previous trip, cause of havingn surgery. Ur staff really help out by give room that close to lift, also helpfull with wheelchair
4 stars
Sunway Hotel Georgetown Penang
33, New Lane, (Off Macalister Road), George Town 10400, Malaysia
George Town, Malaysia
See location+60 4229 9988Official websitePhotos of Sunway Hotel Georgetown Penang
Overview
Sunway Hotel Georgetown Penang has 250 modern rooms and features an outdoor pool. It is located a brief walk from Komtar.
The hotel has been recently refurbished and provides an express check-in and check-out feature, a 24-hour business centre and 24-hour room service. Guests can also enjoy free private parking on site. The hotel also offers a well-equipped gym.
The air-conditioned rooms at the hotel are spacious and have a refrigerator, an in-room safe and a mini bar. They are also equipped with ironing facilities, a hair dryer and a shower.
Sunway Hotel Georgetown Penang's on-site eatery is an ideal option for those wishing to dine in. Guests can also choose to eat out in one of the surrounding eateries.
Sunway Hotel Georgetown Penang is less than a 25-minute drive from Penang International Airport. The helpful staff at the tour desk are available to book and organize activities in George Town.
Latest deals for Sunway Hotel Georgetown Penang
Amenities at Sunway Hotel Georgetown Penang
- Outdoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- 24hr front desk
- Smoking rooms available
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Dining
- Electric kettle
- Minibar
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Pool
- Outdoor pool
- Pool towels
- Pool with a view
Parking and transportation
- Free parking
- Private parking
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Sunway Hotel Georgetown Penang
8.5
Very good
4166 verified ratings
Wonderful
1944
Very good
975
Good
699
Okay
280
Fair
139
Mediocre
67
Poor
62
Summary of reviews
Guests say
Guests generally appreciate the cleanliness and location of the hotel, with many noting the friendly staff and good amenities. However, there are significant concerns regarding the quality of service, particularly at the reception, which has led to negative experiences for some guests. Overall, while the hotel has potential, improvements in service are necessary to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8 out of 10
7 reviews
7.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel features an outdoor pool, a well-equipped gym, and an on-site eatery, making it convenient for guests to relax and dine without leaving the premises.
Is parking available at the hotel?
Yes, the hotel offers free private parking on site, providing guests with convenient and secure parking facilities during their stay.
How is the food quality at the hotel?
The on-site eatery offers an ideal dining option, and there are many surrounding eateries for guests to explore. However, some guests have mentioned that the breakfast spread was simple and that there were some issues with the food quality.
What can guests expect in terms of cleanliness?
The air-conditioned rooms are spacious and have been recently refurbished, offering modern amenities. However, some guests have mentioned issues with cleanliness, such as stains on duvets and strange odors in the rooms.
What is the best time to visit the hotel?
The hotel is located in a convenient area, with many nearby attractions and eateries within walking distance. However, it's important to note that the hotel experiences high season in May and low season in November.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests mentioned that the night market outside the hotel can be noisy, so consider requesting a room away from the street to minimize any potential disturbance.
Explore Nearby Food Options
Take advantage of the hotel's location near New Lane Market and other local eateries for a wide variety of dining options within walking distance.
Check Air Conditioning Functionality
Some guests experienced issues with the air conditioning, so it may be helpful to ensure that the air conditioning in the room is functioning properly upon check-in.
Utilize the Hotel's Parking Facilities
If you plan to rent a car, the hotel offers secure and spacious parking facilities, providing convenience and peace of mind for guests exploring the area by car.
Consider Vegetarian Options During Festivals
During Hindu festivals like Thaipusam, the hotel's breakfast spread may have limited vegetarian options, so guests observing such festivals may want to inquire about available vegetarian dishes in advance.
Engage with the Tour Desk for Local Activities
The hotel's tour desk offers assistance in booking and organizing activities in George Town, providing a convenient way to explore the local attractions.
Request for a Baby Cot in Advance
If traveling with an infant, it may be advisable to request a baby cot in advance to ensure timely availability, based on some guests' experiences.
Take Advantage of the Hotel's Strategic Location
The hotel's prime location offers easy access to local night markets, street food, and various attractions, making it an ideal base for exploring George Town.
Check for Room Maintenance
Some guests encountered maintenance issues such as noisy air conditioning, so it may be beneficial to ensure that the room is in good condition upon check-in.
Engage with Friendly and Helpful Staff
The hotel staff received praise for their friendliness and professionalism, so don't hesitate to seek their assistance for any inquiries or recommendations during your stay.
Location
33, New Lane, (Off Macalister Road), George Town 10400
What's nearby
- KOMTAR Tower0.3 mi
- Khoo Kongsi Temple0.8 mi
- Stadium Bandaraya Pulau Pinang0.8 mi
- Cheong Fatt Tze Mansion0.8 mi
- Batik Painting Museum Penang0.8 mi
- Arulmigu Sri Mahamariamman Temple0.9 mi
- Pinang Peranakan Mansion1.1 mi
- Penang Ferry Terminal1.2 mi
- Penang City Hall1.2 mi
- Penang Jetty1.2 mi
- Fort Cornwallis1.3 mi
- Masjid Negeri Pulau Pinang1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sunway Hotel Georgetown Penang
Low season | May |
|---|---|
High season | January |
Average price (weeknight) | $68 |
Average price (weekend night) | $63 |
When to book a room at Sunway Hotel Georgetown Penang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sunway Hotel Georgetown Penang
FAQs when booking at Sunway Hotel Georgetown Penang
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in George TownGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Penang Intl |
Distance to airport | 8.7 mi |
Everything you need to know for your stay in George Town
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